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August 11th, 2015 00:00

Invalid username/password when signing into Auto Discovery with your Gmail credential

Thumbs up Invalid username/password when signing into Auto Discovery with your Gmail credential

Hi all,

If you are getting invalid username/password message when signing into Auto Discovery with your Gmail credentials then:

1) Open browser on your Android device
2) Navigate to gmail.com.
3) Sign in with your username & password.
4) Enter your password again as well as the CAPTCHA and sign in.
5) Re-launch PocketCloud and sign into Auto Discovery.

Best Regards
Lana

1 Message

August 11th, 2015 00:00

I am having this problem on my iphone/ipad. Where do I enter the password/CAPTCHA again to sign in? I have gone under "settings" on the ipad, but i still get the "invalid credentials" message.

925 Posts

August 11th, 2015 00:00

Hi lewis, Can you please try logging into your gmail using safari browser?

 

 

 


Wyse PocketCloud Team

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