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WMS Install Issues
Good morning,
We are trying upgrade our WMS 3.6.241 to WMS 3.8 and upon trying to run the installation, we get this error below. I've looked at the Task Manager and nothing is running. Even rebooted the server and still nothing. Has anyone run into this issue before?
Thanks,
Andre
John harper
2 Intern
2 Intern
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346 Posts
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May 5th, 2023 02:00
If you are experiencing issues installing WMS (Wyse Management Suite), here are some steps you can take to troubleshoot the issue:
Verify system requirements - Ensure that your system meets the minimum requirements for installing WMS. Check the hardware and software requirements on the Wyse website and make sure your system meets them.
Check your network configuration - Ensure that your network configuration is set up correctly, and that the WMS server can communicate with other devices on your network. You may need to check firewall settings, network configurations, or port settings.
Check installation prerequisites - Verify that any prerequisites required for installing WMS, such as Microsoft .NET Framework, are installed on the server.
Run the installer as an administrator - Ensure that you are running the installer as an administrator. You can do this by right-clicking the installer file and selecting "Run as administrator."
Check for existing installations - Verify that there are no existing installations of WMS or related applications on the server. You may need to uninstall any previous versions before attempting to install WMS.