XPS 15 9560, is not compatible with Windows 11

Correct, but yesterday and this morning it wouldn't allow me to install it due to my laptop not being the correct spec, then all of a sudden it seems it now is...maybe a u-turn is coming...

It's def faster than windows 10 so I cant see what the issue is, probably some marketing ploy...

Few days after the "leaked" version surfaced internet I successfully updated my old 9560 on bios 1.19.2 to Windows 11. No problems at all, everything works. Will see about public release version when it will be available.

---

@Cambsguy wrote:

Correct, but yesterday and this morning it wouldn't allow me to install it due to my laptop not being the correct spec, then all of a sudden it seems it now is...maybe a u-turn is coming...

It's def faster than windows 10 so I cant see what the issue is, probably some marketing ploy...

---

Read the Windows web page here. As of now they are allowing systems that do not meet minimum requirements to install Windows 11. This statement is the important one concerning systems that do not meet the required requirements.

"Once Windows 11 is generally available, these PCs will be opted out of flighting and will not be able to receive future Windows 11 Insider Preview builds. These PCs must clean install back to Windows 10 with the media (ISOs) that we provide and can then join the Release Preview Channel to preview Windows 10 updates."

If that happens and they won't fix the bios I will never buy a dell device ever again

Guys Guys Guys 

I seriously doubt an update as Big as this won't be available for Millions of users out there. 

Microsoft would want more and more users to use their latest OS 

As YODA once quoted "Patience my friend" 

In MY case TPM firmware fixed the issue, (after 2 motherboard replacements and 3 month long troubleshooting sessions with their Level 3) 

That is not what the Microsoft press conference last week indicated -- they intend to limit Windows 11 to 8th generation and later CPUs -- exclusively.

@ejn63 

Just a to force people to buy new Hardware. These kind of tactics do not work on such large scale. I still have my Doubts. Think about the E-WASTE it would generate. 

I am an IT admin and have to manage over 200 machines out of which 30-40 are compatible. Does Microsoft really think they would get away with this.I don't think so. 

They will be pressurized to either extend support for windows 10 or make windows 11 more accessible.   

It sounded like that for a while, but does not any longer. 

Since the 8th generation of CPU came out in 2018 -- and Windows 10 ends its run in 2024 -- it's a non-issue for IT organizations, the lion's share of which replace PCs on a 3, 4- or 5- year cycle.  Anything ineligible for Windows 11 will be older than that by 2024.

Assuming Intel fixes many of the security flaws in its CPUs in the forthcoming Alder Lake redesign (they've largely been patched rather truly fixed), it's almost a surprise they didn't choose to release Windows 11 solely for the new line of CPUs rather than some of the existing ones as well.

I tend to agree with enj63.  Hardware is "expendable" in many organizations.  I was a Regional LAN/WAN Network and hardware help desk Manager for a federal agency and had over 2000 devices in my area.  Three years into a workstation contract and work would start on the next hardware upgrade.   Training is a big part of an upgrade, but with move from Win 10 to 11 its not a steep user training transition so I don't see that as a block to upgrading hardware and OS.

Dell XPS 15 9560 System BIOS READY, GO!

This package contains the Dell system BIOS update. BIOS is a firmware package that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices. This update addresses the Intel Security Advisories INTEL-SA-00459 and INTEL-SA-00464. A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability.

Version: 1.23.1

Category: BIOS

Release Date: July 29, 2021

Last Updated: NA

Importance: Urgent

File Format: Update Package for Microsoft Windows

File Name: xps_15_9560_1.23.1.exe

File size: 13.17 MB

I have installed the BIOS update but the TPM problem is still present unfortunately

Same problem with my 4 year old Dell XPS 15 9560.

When running Microsoft PC Health Check it states that, of all the hardware components inside my laptop, only the processor - which is an Intel Core i7-7700HQ - is NOT compatible with Windows 11. The application also 'knows' that my laptop is 4 years old (see screenshot below).

PC Health Check

Some resources on the internet state that the incompatibility has to do with TPM 2.0.
I've checked in the BIOS, which has been recently updated, and TPM 2.0 is enabled.

Also, when running tmp.msc, the application states under "TPM Manufacturers Information" that TPM matches 2.0 specifications (see screenshot below).

tpm.msc

And when checking the Windows settings under Settings > Windows security > Device security > Security processor > Security processor details that specification version 2.0 is met (see screenshot below).

Security processor details

So TPM could not be the issue here, it seems.

Apparently Microsoft thinks my laptop is too old to be running Windows 11. But apart from the CPU it matches and surpasses all requirements for Windows 11.

Are we suckered into buying a new PC while our current one is still working to our satisfaction?

I'm sorry but what version of BIOS do you have? Because with the 1.24.0 version I got the same TPM error when booting, do you also get the error when booting?

I don't remember if my system recognized the TPM inside Windows.

Microsoft has not backed down from the 8th generation Intel CPU requirement.  I have a 4 year old Dell laptop with a 7th gen CPU and its not compatible. Dell will not be issuing any Windows 11 drivers for our "not compatible" systems.   

There are ways to install Win 11 on not compatible systems but Microsoft has said there is no guarantee security and software upgrades will be available.  Basically what that means you will have to keep doing "clean" installs of new versions of Win 11 to keep updated.

it might be useful information for you ... check this out Einstein 

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h1-supported-intel-processors