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August 4th, 2015 12:00

WWN Encode tool and Chrome

Hi,

I'm not sure if this is the appropriate place to post this question but I am having issues exporting with Chrome once I plug in the seed number for VPLEX.  I'm using Chrome version 44.0.2403.125 and the Export routine is inaccessible.  Is anyone else seeing this issue?

Thanks

226 Posts

August 4th, 2015 13:00

Hi Thom,

Are you seeing a tooltip covering the 'Export Results' link? I'm seeing this behavior in Chrome and Safari, but it works in Firefox. I've just reported this to the team responsible for maintaining the tool.

Thanks,

- Sean

108 Posts

August 4th, 2015 13:00

Hi Sean,

That's exactly what I'm seeing.  I sat with someone using the exact version of Chrome and it's working for him. which I find odd.  Are you on Windows 8?  I am and he's using a Windows 7 machine.

Thanks,

Thom

226 Posts

August 4th, 2015 13:00

Tom,

I was using Chrome 44.0.2403.125 (64-bit) on MacOS Yosemite. I just tried it from my VDI session (Chrome 44.0.2403.125 on Windows 7), and it's broken there too -- the tooltip covers the export button. Odd that it's working for someone else...

I'll let you know what I hear back from support team who handles this.

Thanks,

- Sean

108 Posts

August 4th, 2015 13:00

Hmm, that is odd.  I'n going to pull down Firefox but I'd still like to know why I can't use it on Chrome.

Thanks,

Thom

108 Posts

August 11th, 2015 12:00

Thanks MackDaddyOS.  I don't have access to the service center so if you wouldn't mind just updating this thread then that would be great.

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