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April 2nd, 2022 02:00

Dell Vostro 3902 no boot

Hi. I have a Dell Vostro 3902 that has a tendency of not booting up all the way

What happens is that when I turn it on the mouse, and keyboard lights will come on for a few seconds then shut off and the power button just stays on but the display does not come on, this usually happens when I power the pc off, sometimes it does turn on without a hitch but sometimes it's starting to frustrate me, can anyone help??

I've tried discharging the residual power by removing the plug and holding the power button but still , I even tried removing all attachments even ram cards and HDD but still 

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25.8K Posts

April 2nd, 2022 20:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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5.6K Posts

April 4th, 2022 18:00


@Xlnsithole1 wrote:

Hi. I have a Dell Vostro 3902 that has a tendency of not booting up all the way

What happens is that when I turn it on the mouse, and keyboard lights will come on for a few seconds then shut off and the power button just stays on but the display does not come on, this usually happens when I power the pc off, sometimes it does turn on without a hitch but sometimes it's starting to frustrate me, can anyone help??

I've tried discharging the residual power by removing the plug and holding the power button but still , I even tried removing all attachments even ram cards and HDD but still 


F12 at bootup. Then run Dell Diagnostics.

April 4th, 2022 23:00

I already checked the service number and service expired in 2019

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