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VNXe 3100 Connection Utility
We have a VNXe 3100 storage. I'm trying to connect it, but I'm having trouble. From my research and the Dell support resources, I've learned that I need the Connection Utility Tool. However, I cannot find a place to download it.
When I go to the Dell page for the VNXe 3150, it doesn't exist. Additionally, when I try to access technical support by entering the serial number, it says I am not authorized. I found a link on Dell's site to download the tool, but it says "Invalid Access ."
Can anyone help me with this issue? How can I get the Connection Utility Tool or connect the EMC VNXe 3100 without it?
Thank you in advance for any assistance!
Origin3k
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June 30th, 2024 08:31
Do you talk about VNXeConnectionUtility-Win-32-x86-loc-1.8.1.0.5907-1.exe ?
JeremiasInfra
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July 1st, 2024 14:10
@Origin3k
I think so.
JeremiasInfra
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July 4th, 2024 04:01
Anyone can help-me, please? :(
DELL-Sam L
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July 5th, 2024 13:41
Hello JeremiasInfra,
Here is the link top the utility. You will need to have an active support on your VNXe3100 to download the utility.
https://dell.to/3XL3ScO
https://dell.to/3XQTBMj
JeremiasInfra
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July 5th, 2024 22:16
@DELL-Sam L
Thanks Sam,
I've found this links, but the problem is that we do not have a active support. We just need the software to configure the storage by ourselves.
Can DELL, or someone send us the software directly?
DELL-Sam L
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July 8th, 2024 14:06
Hello JeremiasInfra,
Dell can’t provide you with the utility, without a support contract.