Start a Conversation

Unsolved

This post is more than 5 years old

R

7120

October 29th, 2013 00:00

babylon search toolbar help?

oh! I can't get rid of babylon toolbar and the disgusting babylon search from my chrome.  I aleady removed it form the "Add/Remove program" option, but it's still there when i restart my pc. It must have something to do with the registry, but I can not able to clean that.The other day someone in yahoo answers suggest a babylon toolbar uninstall guide. It requires to download an antivirus not heard before,I just want to make sure everything won't go wrong again. so does Anybody knows a simpler way to remove this everyone hated toolbar?:emotion-6:

20.5K Posts

October 29th, 2013 07:00

Hi Rose7,

There are a couple of ways to deal with this.

If you would like to fix this yourself:

Option 1:

1. Please download, save to your Desktop, and run as Admin: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

2. You will be presented with a screen that contains a Search and a Delete button. Click the Search button. That button will cause AdwCleaner to search your computer for unwanted programs and then display a log showing the various files, folders, and registry entries used by these programs.

3. To delete these unwanted programs click on the Delete button. This will cause AdwCleaner to reboot your computer and remove the files and registry entries associated with the various adware that you are removing.

4. On reboot, AdwCleaner will display a log showing the files, folders, and registry entries that were removed. It might be good to save that text file in case you have additional problems, and need to refer to it later. If so, you may need additional step-by-step help.

If you continue to have problems, sometimes during the infection process another process is installed named Browser Manager.It tries reinstalling Babylon every few minutes.* Check Task Scheduler to see if there is a scheduled task to do the above.Uninstalling Browser Manager and fixing Task Scheduler usually takes care of the problem.

Option 2:

If you would like someone to help you through this step-by-step, as well as giving you a follow-up review to confirm that the computer is clean, my suggestion is to post the required DDS logs on the Malware Removal Forum at SpywareHammer and have the staff trained in malware removal walk you through the diagnostic logs and a cleanup.

They do not use remote access but will advise you step-by-step on what you can do. Please do not attempt to run any additional scans, install software, or use any other tools until an analyst can advise you on the next step. Please use the same username there as you have here. Help is free, but you will need to register there and follow the posting instructions.The instructions will inform you of where to download DDS and how to run a scan to post the output information. Don't forget to check your email and click on the link they send you in order to confirm your registration.

Good luck and let us know if you are able to resolve this. :emotion-1:

No Events found!

Top