Unsolved
2 Posts
0
647
Tablet 7220 Rugged Extreme Smart Card contactless scanner stops working after 70~72 scans
Hello,
Has any body experienced the same as the subject? I have two DELL 7220 Rugged tablet, and both stops scanning after about 70~72 smart card scans. Usually, upon a smart scan detected, it plays a sound, but after the ~72 scans it doesn't react to the cards anymore. Even disabling and re-enabling the device in the device manager doesn't seem to resolve the issue and a restart is required for the smart card to scan again (for another 70~ scans)
On the event viewer, it starts showing a message related to WudfUsbccidDrv Error ID 7, ReaderCompletionStatusMsgType, but that's about it.
I have tried previous and latest version of ControlVolt3 to no avail, it always stops after 70~72 scans no matter which firmware/driver I install.
Much appreciated!
Koyz
Koyz
2 Posts
0
February 17th, 2021 07:00
I am unable to respond to the private message, therefore here are the information regarding the unit. MFG YR: 2020 Thank you,