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iDrac 8 HTML Console constant "reconnecting" issue
I'm using HTML 5 version virtual media console to reinstall o/s. Regardless of ISO size or which o/s is mounted as virtual cd-rom (ISO), I get attached reconnecting message, then the virtual console window closes. I have restart my progress over again. The only way to prevent this, is not to switch between other browser tabs, that's it. That's odd, what's the fix?
INFO
Edge browser (Chrome version) on Windows 11
Local Network = GigE fiber network
IPMI = 1G auto-duplex
Servers physical location only 7 miles away
iDRAC 8 Enterprise
BIOS Version 2.17.0
Firmware Version 2.84.84.84
Lifecycle Controller Firmware 2.84.84.84
Also, is there a way to view data upload size in realtime like in Java console version? Is it also possible to copy text from Windows 11 app, paste in HTML5 virtual console?
DELL-Chris H
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May 7th, 2024 20:16
BashRoot,
Would you clarify a couple of things for me?
What model server are you working on?
What other browsers have you tried, if any?
What is the specific OS you are trying to install?
Do you have the ability to try any of the other options besides HTML5, if so what is the results?
Have you tried reseting the iDrac with the racadm racreset command?
Let me know what you see.
BashRoot
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May 30th, 2024 19:43
Hi @dell-chris
I don't java anymore, it's clunky and lousy. I only use HTML 5 via Edge desktop. I also tried via iPhone Safari, but everytime I launch virtual console, it says "the network connection has been dropped". Replicated with Wifi and LTE and 5G.
I get the reconnecting error on multiple servers: R630, R430, R440, and on both iDrac 8 and iDrac9
This happens with various Linux ISOs including Centos7, AlmaLinux 8/9, Debian, Ubuntu.
It's obviously related to iDRAC. I've already done the reset option.
DELL-Chris H
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May 30th, 2024 20:17
BashRoot,
You may want to glance at this page and make sure the browsers are configured to access the virtual console. Also, I have to ask, the servers are all up to date on BIOS, iDrac, raid controller, etc?
BashRoot
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May 31st, 2024 16:13
Yes BIOS and firmware, etc all up to date. I still don't understand why the "reconnecting" issue keeps happening on desktop. Please explain. This just happened again on 2 x R630 servers while installing AlmaLinux 8.9.
BashRoot
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June 17th, 2024 19:23
Can anyone help please?
DELL-Chris H
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June 17th, 2024 20:07
BashRoot,
With us not supporting AlmaLinux, I would suggest you wait to hear from the community, or you may try seeing if the issue occurs when you try using a different OS to install.