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April 10th, 2024 08:37

Dell Command Update showing diffrent version

Hi, I have some problems with DCU - after computer updates, DCU is showing new version but in computer management is old version. In DCU checking is up to date.

Does someone know why it's not updating in comp management? 

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April 18th, 2024 22:21

Hi BSwg:

If you still require assistance please let us know your Dell computer model, Windows operating system (include the version and OS build number shown at Settings | System | About | Windows Specifications) and current BIOS version.  To find your BIOS version open a Run dialog box (Windows key + R), enter msinfo32 to open your System Information, and look for the field named "BIOS Date/Version".  

What is the current version number of your Dell Command | Update utility shown at Control Panel | Programs | Programs and Features?

If you have a Win 10 or Win 11 OS please ensure that your Windows Fast Startup power option is DISABLED (for Win 10 see Brink's TenForums tutorial <here>, for Win 11 see Brink's ElevenForums tutorial <here>) and then re-boot a few times to ensure any registry changes associated with your your driver updates take effect.  The Fast Startup power option (also known as hybrid boot-up / hybrid shutdown) is enabled by default in Win 10 and Win 11 but it can sometimes interfere with the loading and initialization of drivers and services at boot-up and cause all sorts of unexpected glitches and problems, including Windows Updates.  For example, see the Microsoft support article Updates may not be installed with Fast Startup in Windows 10.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * Dell Inspiron 5583/5584 BIOS v1.22.1 * Dell Update for Windows Universal v5.2.0 * My Dell v2.2.6.0

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