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Unable to register(Dell SupportAssist Enterprise registration)
Im trying to register DellSupport Assist on a Poweredge R530, the server has complete internet access but whenever I fill out the form on the webpage I receive the following error message.
Any suggestions that to try?
Any suggestions that to try?
DELL-Chris H
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May 21st, 2024 19:32
Actually I totalled missed it being SA,
While previously I recommended that you check the network or firewall to resolve the issue. That changed as of August 8th of 2022, when they turned off registration for SupportAssist. What you would want to do is uninstall SupportAssist and install Secure Connect Gateway in its place, as it is the new tool.
Sorry about that.
DELL-Chris H
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May 21st, 2024 19:10
Zunnyhh,
The first thing I would look at would be if there is a firewall present and if it is stopping it. Another thing to consider is if you are using a proxy.
Let me know if this helps.