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Recently i purchased an Alienware 15 r3 with 7700HQ and gtx 1070. I read a lot about overheat issues, yet i read in intel website that as long as CPU doesn't reach 100 degree, its ok, but ofc i will not wait until it reach this temp. So i want to know if this temperature is ok ?? I was playing Disho

I see there are two interesting ports on Aurora R4 MIO board. What does the red Thermal Sensor does? Is that even necessary? With an after market mobo, I have two audio ports now. Mobo front panel audio and MIO front panel audio. Which one should I use? Note: I plan to use the MIO with a th

Hi fellow aliens, I'm going to replace my Aurora R4 mobo with a new mobo (Asus Strix Z270G). Now, in order to keep the AlienFX functionality, I plan to connect the front panel -> MIO -> Mobo in this way. Any thoughts? based on: https://m.youtube.com/watch?v=VbLCmBtrPj4  D

Hi, I have an R4 arriving next week, and I want to get a second SSD here before it arrives. I just can't find out which kind of ssd it needs.  There's a crucial m2 type 2280 on amazon at a nice price point with a B & M connector, but I just don't know if that is compatible.  It's t

How can I upgrade Area 51 R2 Bios A01 to A12? Tried upgrading to A01 to A12, it prompt a window to update and asked for a restart after completion. After restarting it was still A01. I have also found A04 online and tried upgrading A01 to A04 but same results, after restarting it was still A01.

Hi there. I hope someone out there can help me with this.  I have had the same problem since I bought the computer over 6 months ago.  I try to install a Chipset update using Support Assistant and after reboot it still says it needs to be installed.  I have attached a detailed screen

Hi, just wanted to share this: After a lot of troubleshooting with a brand new Alienware 13 R3 with Windows 10 (full updated), I solved all my issues just uninstalling Tobii Eye Tracker. The Windows desktop was really unresponsive, the taskbar was responding after 1-2 seconds after each click, all

Anyone has issues with this set up? Just ordered mine yesterday and I came across this guy on you tube having issues after he upgraded his r6 to 32mb hyperfyry @ 2667. thank you. I also configured mine with liquid cooler if that helps. Tnx 

I'm sure I'm overlooking something, but I just received a certified refurbished Aurora R6 that should have a 128gb SSD and 2Tb drive. Problem 1 was that instead of installing the OS on the SSD they installed everything on the 2 Tb, so I thought easy enough I'll just clone the data to the SSD and c

I'm seeing conflicting information on playing 1080p on the built in UHD laptop monitor. Some say it looks great. Others say it looks blurry or ghosting or pixelated. I'm trying to decide what resolution to get for a AW 15 R3 (2017). I'd like to game at UHD when the graphics card can handle it and dr

I now have i7-7700 and gtx 1070. Thanks. I'm being told I cannot but I want to make sure.  If I can't, why not?  The older Alienwares allowed me to upgrade everything, why would they change that.  That was the beauty of having an Alienware.

Hi, I picked up a used Aurora R3 with the 875-watt power supply and the i7 with liquid cooling. The MIO board is bad (because there was a metal shim fallen behind it which shorted it out) and while the lights are pretty (when they work and don't mess up the operation of the computer) I'd rather swap

Hi everyone, I have an Alienware X51 R2 with an i5-4460 (3.2 GHz) and I would like to change the CPU. I heard some time ago that the best option for this would be the i7-4790K (4.0GHz), is it still the case ? (would this one work for example ? https://www.amazon.co.uk/d/ndv/Intel-Core-4790K-11

Hey guys my name is James and I am a US expat in South Korea. Dell here does not have the SSD options like Dell USA has so despite everything else being top specs my new R4 is coming with a 512GB sata from SK. A decent drive, but I am coming to this laptop from a 2017 Razer Blade Pro (an absolute di

The desktop came with the intel 530, and GTX 1060, and I put a GTX 980 ti in the AGA. All three cards are shown under the display adapter in device manager. I currently have the desktop and the AGA hooked up to one monitor using 2 separate HDMI cables. I think the NVIDIA control panel show 1 of&nbs

Hi Sunday my windows 10 Alienware had an update, which I believe to be the Windows Creator Update, and everything was working fine. I used it flawlessly on Monday. Today, when trying to turn it on, it will go to Alienware recovery, something about automatic repair, and won't get out of there...I

Dear all, I have an issue with my Alienware Aurora R5 PSU fan, the fan randomly spin at high speed when im just watching netflix or youtube. The fan spin so loud that i cant even hear the sound of the netflix / youtube. The temperature is normal, cpu around 31 celsius, ambient 32 celsius, and GP

For some reason when I was programming my macro keys for in the command center I received a blue screen and then my laptop rebooted and now has an error every time it boots up. System.NullReferenceException: Object reference not set to an instance of an object. at AlienLabs.Keypad.Domain.Classes.

Hi Alienware Admin team, can you please enable my PM's so I can message you my service tag. Just purchased this machine in January 2017 and I'm getting five blinking yellow lights every time I reboot it. I have to do the BIOS reset via the jumper in order to get it back up. Thank you.

I need to buy a power bank for my laptop but i don't really know what to look for especially because i have heard that alienware laptops need a lot of power to charge. But i don't know how much. So i request anyone familiar with this sort of thing to provide me with a solution. Thanks in advance.