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I receive the "you do not have permission to access" error when attempting to access files between an Alienware desktop and a dell laptop. I have a Sony laptop and it is able to access files on both of those pc's and they can access the Sony. I am running Windows 10 home, all units are in the same
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Windows General
Official Solution
Installing the latest Dell Command Update Version 3.1.2 on a system with FIPS mode activated results in Error 1920. Service Dell Client Management Service (DellClientManagementService) failed to start.Is there a different version of this tool that can be used by FIPS customers? If not, we need an up
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Windows General
Community Accepted Solution
My out of warranty XPS 13 9365 was forced into an update today. Now have received multiple blue screens. Blue screen errors include: Kernel Security Check Failure, Driver IRQL Not Less Or Equal, IRQL Not Less Or Equal, System Thread Exception Not Handled, System PTE Misuse. Blue screens have occur
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Windows General
Community Accepted Solution
Hello. I wish there was a Security Software section of this Dell forum where I can report this. Earlier this year in 2020, Realtek posted this vulnerability report on their web site concerning Realtek HD Audio drivers for Windows. There's also this report from SafeBreach about the potential secur
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Windows General
Community Accepted Solution
When booting to SupportAssist option from Bios boot menu, does SupportAssist recovery os(not actual windows image which has to be used for restoring) boot from 900MB partition or BiosConnect downloads a image from cloud and boots? I accidentally deleted 992MB partition on my drive when reinstall
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Windows General
Community Accepted Solution
Hi, My Inspiron 15 3580 screen froze on black/white Dell circle screen. I tried to power off & restart. Blue screen pops up. Searched for solution & found support online. I followed steps... Blue screen “Automatic Repair” Tried to restart, then clicked on “Advanced Options” - Trou
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Windows General
Community Accepted Solution
1.) How do I know if I am in safe mode. I had to use command prompt to boot into safe mode, yet I cant tell if Im in safe mode. Im having to do that because I turned my computer off as it was in the process of restoring to an earlier point. I seem to have caused a problem because now, it wont or ca
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Windows General
Community Accepted Solution
Hi, Dell Studio 540, Windows 7 SP1, Pro 64. Am aware that support for Windows 7 has ended - yet this Dell machine has pending updates, plus perhaps over a year's worth - which do not appear at all? The Windows update window just goes on forever & never downloads anything. There are also 'canc
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Windows General
Community Accepted Solution
I have taken possession of an Inspiron 27-7775 AIO from an other person. I installed a new SSD and successively turned it on to reach the Windows 10 front page. The previous owner Email/User name was displayed and a password was required to login to the PC. After going through the 'Lost Password' p
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Windows General
Community Accepted Solution
I am encountering a strange bug (?) when using GPU-Z. I came to notice this problem when installing my brand new Nvidia GeForce GTX 1080 Ti, which was equipped with a full cover water block by me. The system threw BSODs with reference to Nvidia every few minutes which made me thought i broke the ca
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Windows General
Official Solution
Anyone know a real solution to this? I run the Windows Photo app, it detects the photos and videos on my iPhone, starts to export, then says "something went wrong, your files may not have imported"I contacted Microsoft and they reinstalled the operating system, didn't work I deleted the photos app
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Windows General
Community Accepted Solution
BackgroundI recently purchased an XPS 15 7590 with Windows 10. Along with the purchase, I also bought an Office 2019 activation key. The Office apps (Word, PowerPoint, Excel) were all installed when I received the laptop. When I open one of these apps, I'm prompted to activate my Office license to u
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Windows General
Community Accepted Solution
Have several Win10 PCs I'm configuring for family. In the Win7 days I would download the recovery media and burn to DVD in case it was ever needed. What's the preferred method for having recovery media for Win10?
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Windows General
Community Accepted Solution
Hi, I've been using dell command update 2.4 successfully on a variety of machines (optiplex 7040s, optiplex 7060s, XPS laptops and latitude laptops) and recently they all seem to have automatically updated to dell command 3.1. I would like to use the new version, but when checking for updates I get
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Windows General
Community Accepted Solution
Hello - I purchased an Inspiron about two years ago, paid for the pre-installed Adobe Acrobat DC, and the desktop also came with a free upgrade to Windows 10 Pro. Just yesterday, I went ahead and did the Windows 10 upgrade to the Inspiron. I backed up almost everything, but not the Adobe prog
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Windows General
Community Accepted Solution
Hello All, I will soon be setting up a new Dell 3670 Inspiron (Windows 10) for a friend and need some input please. I will be connecting a WD My Book backup drive (3 TB) to backup the files on their old Windows 7 computer. When I am able, I will then connect the WD backup drive to the new
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Windows General
Community Accepted Solution
Display Settings. Any change crashes Win10 Settings. Also any attempt to change the desktop background crashes settings, with similar gobbledygook in the dialogues. Laptop also will not turn off or sleep. Programs are running slowly or crash. I have updated all drivers to latest available on this se
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Windows General
Community Accepted Solution
I just got my AW3420DW and Aurora R9 on a pretty good black friday deal. Everything's fine except light control on the AW3420DW. No matter what I do there's no monitor showing in AWCC. I tried reinstall everything from here and all other methods I can find online, nothing changed. Anyone experiencin
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Windows General
Community Accepted Solution
Greetings, I recently discovered a Manifest folder within the desktop folder containing a single file named sys_settings_sos.xml. Google search is giving only 4 hits , all pointing to Dell. See content below ( key values removed ) What is this required for , can I just remove it ? Thanks
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Windows General
Community Accepted Solution
So just a few days ago I got a new Dell XPS 13 and downloaded all the latest drivers and updates and soon after doing this I noticed a popping noise coming from the right speaker when audio played. The noise would stop about 10s after audio stops playing. I quickly figured out that the noise was a r
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Windows General