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Trying to figure out why only the Intel HD GPU is being used. Any help appreciated!

Hello there, You provided a workaround to fix the camera issues on the XPS 9320, but we would like to know if there will be a permanent fix for this issue? as you can imagine of all Dell xps 9320 owners in the world will need to do it manually?

I'm trying to get an XPS 13 9370 up and running. It hasn't been turned on for a couple of years (my brother passed away, and I last turned it on shortly after). When I first turned it on, it spent a LONG time on the Dell boot logo (probably 5-10 minutes). Then on the Windows login screen, I couldn

Hi, I reimaged a 9560 with Windows 10. Everything updated fine.  I installed DCU and that had no problems.  I then connected a TB16 dock and got a prompt that I needed to update the Thunderbolt software.  DCU didn't find any extra updates so I want to dell.com/support.  It wante

Webcam has suddenly stopped working. I have followed all suggestions from Dell (and others). Even after downloading and installing the latest Dell-recommended camera driver (and updating other Dell drivers, and ensuring all Windows updates have been applied, no luck. A camera name shows up in Device

Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611We have so far 5 impacted assets Any help Dell?

i need to restore my XPS from the black screen of death. before i begin, i see that i'll have the option to back up personal files. i assume this applies to the C drive. question: is there a way to rescue files from the L partition that i created? if not, is there a way to prevent it from being over

Hi Support & Community, Has anyone tried the latest Intel 2D Imaging/MCU/Visual Sensing Controller Driver (73.22000.1.20, A02)? I've installed it on my XPS 13 Plus and it's causing the camera to fail.  The camera device shows up in Device Management but a couple of Intel USBl2c devices is

Greetings, It seems that I am suffering from the same problem many other users have been complaining about. My XPS 9730 is missing or skipping keystrokes. Has anyone found a solution for this? Thanks!

I’ve noticed a persistent issue with the Bluetooth. It’s difficult to accurately replicate but this is how it happened to be last night: I had my Bluetooth mouse and headset connected. I pressed the power button to put it to sleep and came back after some time. Found that my mouse wasn’t responding

Hi, I have a Dell XPS L702x Laptop 17" HD Core i7 2670QM 8GB. I want to upgrade it to 16GB. What is the best Memory Sodimm  I should be looking for? And is there any latest BIOS updates for this Intel 7 Laptop?

Hi, My USB-C on the left side of my machine will no longer charge the battery. Luckily, the right side still works. However, not knowing the cause I do not want to find myself out of luck in some distant land should the right side stop working for the same reason. Same adapter/charging cord works on

I'm repairing a Dell XPS M1530 and I would like to know if I could order all new screws for the laptop? If so where would I buy them?

Does Dell offer replacement screws for the bottom cover of the XPS 15 9530? And do you have any tips for removing stripped screws?

I would like to use the built-in device encryption that comes with Windows 11 Home, but it is not enabled. In System Information, I see these 2 entries: PCR7 Configuration: Binding Not PossibleDevice Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported I

I was wanting to upgrade my cpu in my Dell xps m1530 and I want to know what cpus are available for it?

Hello, I have a very big problem with my Dell XPS 7930 RTX4080. Dell sometimes skips a key press. Nothing helps. I replaced the keyboard, screen, motherboard, disk, RAM and still the same. Updating the bios and windows did not help. The problem is probably with the BIOS, but Dell Support still doesn

I have an old XPS from about 6 years ago. The AC adapter died and I need a replacement, but I don't know how to tell which one I need to buy. What do I do?

Hi! I have recently been wanting to install some more RAM in my DELL XPS laptop. The model number is P56F. My problem is that I have searched many websites to find this RAM, but still cannot find it. Please can I get some help? Kind regards, OffhandNebula18

This error keeps showing up in Windows Update. Newer BIOS version 1.6.0 is already installed. The problem happens on 2 brand new XPS 9730: fresh Windows 11 setup and launch, executed both "Windows Update" and "Dell Update". Tried multiple solutions for a Windows Update failure: 1) used Windows Updat