3 Posts
0
3526
Cannot protect Vms
Hi all,
I installed the very latest version of RP4VM 5.2SP2 but I cannot protect the VM's through the plugin console.
At the end of the process I have this pop-up error :
"INTERNAL_ERROR"
Everything is green...
Cannot see anything in the logs also.
Any Idea ?
Thank you
Idan
675 Posts
2
June 27th, 2019 04:00
Bingo - please upgrade the plugin via the plugin help menu. Then logout and log into the web client and verify that the plugin is also running 5.2.2.
Finally, retry protection.
Regards,
Idan
eKonkursy
1 Message
0
June 24th, 2019 06:00
I have very similar problem, any advices?
Idan
675 Posts
0
June 24th, 2019 11:00
It depends on a number of reasons but I would start with powering on the VM(s) to be protected, granted it's powered off.
patrick_szczepaniak-dell.com
3 Posts
0
June 25th, 2019 02:00
Hi Idan,
VM's are Powered on.
Idan
675 Posts
0
June 25th, 2019 02:00
Patrick,
Make sure that the plugin is running the same version as the vRPAs.
Feel free to contact me offline or further troubleshoot.
Regards,
Idan
patrick_szczepaniak-dell.com
3 Posts
0
June 26th, 2019 09:00
Hi Idan,
Sorry for the late reply.
I installed vRP4VM 5.2SP2 m.128
Splitters version on the 8 nodes of the Vsphere Cluster is : RP-Splitter RPESX-00.5.2.2.0.0.m.128.000 EMC_Recoverpoint PartnerSupported
If I check the plugin version in the "Help" section I have
RecoverPoint for VMs Plugin version 5.2.0.3 (a.412)
Regards
hicalls
4 Posts
0
September 20th, 2019 00:00