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September 2nd, 2019 18:00
Upgrading FC630 BIOS causes PERC not to appear anymore
I upgraded two FC630s to the 2.9.1 BIOS, but now the PERC controller for the 8x1.8" drives in the front doesn't show up anymore on the PCI bus. I tried downgrading to the 2.6.0 BIOS where it did show up, but it doesn't appear there either. Is there any way I can resuscitate the PERC controller?
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DELL-Chris H
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September 3rd, 2019 08:00
Kroot,
I would start with verifying that the Integrated Raid Controller is set to Enabled, and that the update didn't change that setting.
I would also consider updating the raid controller to current as well.
Let me know how it goes.
kroot
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September 3rd, 2019 23:00
Thanks for the response, Chris.
The RAID controller is enabled in the BIOS, but it's not visible in "lspci" output when I boot up Dell SLI. If I do a System Components (FRU) list with Dell OpenManage, I can see that shows an OC5VN6 in the list.
When I type "omreport storage controller" it simply says "No controllers found."
I do suspect that the battery on the PERC is completely dead. Will that affect its operation?
kroot
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September 4th, 2019 19:00
I changed the SATA mode to RAID and I can see the S130 now. I do not see the H730P card.
When I eject or plug in the hard drives in the 8x1.8" backplane, the Lifecycle Log shows it. I'm not sure if that goes through the connector to the mainboard or through the PERC controller, though.
DELL-Chris H
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September 6th, 2019 14:00
Sorry the Integrated Raid setting enables the S130, if you don't use it then you can go ahead and disable again.
Are you seeing the drives listed in the S130 BIOS though, if so then the cabling is going to the S130 and not to the H730.
When the S130 is disabled do you see a CTRL-R prompt on startup for the H730?
If not would you verify what Embedded SATA is set to under SATA Settings?
Let me know.
kroot
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September 9th, 2019 13:00
I found the reason. We had run a test where we only had 1 CPU socket enabled. We replaced the secondary CPU with the processor blank (plastic baffle). We had forgotten to revert the changes when we recommissioned the machine.
The PCIe lanes for the H730P appears to be tied to the secondary CPU. I had thought this was a supported configuration since the manual indicates one of the possible configurations is "Single CPU with up to eight 1.8" drives."