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Prosphere auto logout - can it be turned off?
Is there a way to turn off the auto logout in prosphere? Thanks.
Unsolved
This post is more than 5 years old
16 Posts
0
3415
Is there a way to turn off the auto logout in prosphere? Thanks.
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ConorLawlor
2 Intern
2 Intern
•
233 Posts
0
September 26th, 2013 14:00
Hi,
Not sure if possible to turn the timeout off but it can be extended.
Please open an SR with support and request for the time of the UI to be extended from the default to a value which will suit your requirements.
Regards
Conor
rdemaat
16 Posts
0
September 27th, 2013 05:00
Ok. I'll do that. Thank you!
rdemaat
16 Posts
0
October 4th, 2013 05:00
Hello Conor, I opened an SR as suggested. Using a webex into my system support was able to change the time out setting. Thanks for your help.
Randy