Dell Media Experience will not play DVD

rickmktg,

Do other region 1 dvds play on the 600m?

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@Anonymous-ChrisM wrote:
rickmktg,

Do other region 1 dvds play on the 600m?

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Chris:

Unfortunately, my DVD collection consists of the prior mentioned DVD.     I joined Netflix for a few months, but dropped it for the summer as business was done and so was my travel...  I plan on testing others, but was suspecting this was an easy fix.

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@Anonymous-ChrisM wrote:
rickmktg,

Do other region 1 dvds play on the 600m?

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The answer is yes.  Cold Mountain works fine.  So it appears that Columbia has some type of new protection on it...

The Spider-Man DVD has "Regional Coding Enhancement" on it.  That is to make sure that a region 1 DVD only plays on a region 1 player. 

The LG player in my I8100 is set to Region 1, and has 4 changes left (i.e. it's never been changed).

The Sony player in my 600m is set to Region 1, and has 4 changes left (i.e. it's never been changed).

Columbia Pictures is owned by Sony.  Sony made the DVD player that it's DVD doesn't like...

So, the question is - is it the Sony Player or the Dell Media Experience software?  I've emailed Sony asking for a solution, or for my sons' money back on the DVD.

Message Edited by rickmktg on 07-29-2004 05:34 PM

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@Anonymous-ChrisM wrote:
rickmktg,

Do other region 1 dvds play on the 600m?

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Chris:

I've been through several Sony departments.  Upshot - DVD plays fine in Windows Media Player on the 600m.  It does NOT play fine with Dell Media Experience which boots up when you stick in the DVD.  Since another region 1 DVD plays fine, Sony says it's your software that's the issue.

I see that there is a recent update to PowerDVD (Dell Media Experience's engine, right?), but I also see warnings to not use it.

Please advise.  Perhaps someone at Dell has Spider-Man and can verify the problem.

I was having the same problem with dell media Experience.  I even upgraded to the deluxe version, software is the problem, dell needs to address this issue, I too had windvd on my desktop 8100 computer with no problems I installed it on my new dell inspriron 9100 labtop and it works fine, I uninstalled DME and Power DVD, DME has too many problems,  power dvd was ok but I think the problem is with dells DME software.  I am now happy with my Intervideo windvd.