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C1765nfw firmware trouble
I always check for new updates to all my dell products (Laptops and printers). As they come out I try to update then.
A few days ago, I seen that there was a new firmware update for my C1765nfw printer that I have not done yet. So, I updating it.
Using my laptop with USB connect to run the firmware update. Everything when fine and show that it was good when done.
But now since I did that update. My printer will not print anything not even a test page. It beeps and shows a message on the display.
"PLJ Request, 016-749 Printer Data Violation. Press green check mark."
Have look on internet and websites about “PLJ” but cannot find a fix for my problem.
Can anyone tell me how to fix this problem or if there are away to reset the printer back?
Thanks for any help…
DELL-Jesse L
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April 17th, 2017 07:00
supert1,
Download and re-install the Windows drivers for the printer.
C1765 nfw Drivers, Downloads and Manuals
supert1
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April 18th, 2017 07:00
Thank you Jesse L,
After a few times of uninstall and reinstall drives both through Device Mgr. and Print Mgr. And rebooting.
I was able to get the printer to print and test page and a page from a website. Thanks very much for help... You Rock!!! , 101 basic start that the beginning? I should have know.. I use to be a computer tech for the Military. And find half the time the problem was always between chair and keyboard..
Thanks