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Laptop Not Charging
My laptop is not charging. I was charging my laptop and an hour later I came back and it was still at the same percent. I checked BatteryInfoView and when I checked my milliwatt charge rate it was at 11 milliwatts. Its usually at 30-40k milliwatts, but it suddenly became 11 and its not going back up. I watched a few tutorials on how to fix my laptop not charging and they all say uninstall and reinstall all the battery drivers, I tried that and nothing happened. I also tried removing the battery, updating bios and nothing. I tried usb-c charging as well as the main port (i'm using the official 130w dell charger that came with it).
Its a Precision 5520, let me know if you need any other info.
PrestonT1
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June 1st, 2024 05:52
I figured out the problem, the motherboard is broken.
ejn63
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May 30th, 2024 01:10
Does the system correctly identify the AC adapter or does it show unknown? F2 at powerup to check.
PrestonT1
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May 30th, 2024 03:18
@ejn63 It says AC Adapter = 130W.