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Solution Enabler Problem
Hi ,
We have a Symmetrix array an EMC 3930 which is direct attached and we cannot manage this box. We are trying to decomm this box , currently we believe that there is just 1 server connected to this box and need to verify that . But when we try to run below cmds , it gives us following errors :
root@genin01 [/opt/emc/SYMCLI/bin]
#./symcfg discover
This operation may take up to a few minutes. Please be patient...
No devices were found
root@genin01 [/opt/emc/SYMCLI/bin]
#./symcfg list
No devices were found
root@genin01 [/opt/emc/SYMCLI/bin]
#./symcfg -sid 1436 list -connections
The specified Symmetrix ID is unknown.
The powermt o/p shows all disks assigned and active to this server genin01 ,there are around 80 devices , e/g of one disk is below :
Pseudo name=hdiskpower0
Symmetrix ID=000183701436
Logical device ID=00C1
state=alive; policy=SymmOpt; priority=0; queued-IOs=0
==============================================================================
---------------- Host --------------- - Stor - -- I/O Path - -- Stats ---
### HW Path I/O Paths Interf. Mode State Q-IOs Errors
==============================================================================
0 fscsi0 hdisk2 FA 6aA active alive 0 0
1 fscsi1 hdisk54 FA 11bA active alive 0 0
What could be the problem that we cannot run any symcli cmds on this ?
Thanks,
eln1983
10 Posts
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March 23rd, 2012 11:00
also the ./symcli version installed is : V7.2.0.0
dynamox
2 Intern
2 Intern
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20.4K Posts
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March 23rd, 2012 13:00
you might have to get with support, i doubt the version of SE that old is available on PowerLink.
eln1983
10 Posts
0
March 23rd, 2012 13:00
the enginuity version is 5265 and SE is v7.2.0.0 . We will be decommissiong this array and since there is only 1 server connected to it through which we should be able to manage this box , we cannot run the symcli cmds..
dynamox
2 Intern
2 Intern
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20.4K Posts
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March 23rd, 2012 13:00
you need to find a version of solutions enabler that supports that specific Enginuity version. Are you trying to find the version that will allow you to manage that box ?
eln1983
10 Posts
0
March 23rd, 2012 17:00
This box is out of support , thats the reason we are hoping to run symcli cmds so that we can perform the secure erase too, is there another way to find out if the version will be supported on the SE
dynamox
2 Intern
2 Intern
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20.4K Posts
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March 23rd, 2012 17:00
secure erasure on the old box, not likely. Take the drives out and shred them ..i have no idea what SE version would work with that box.
eln1983
10 Posts
0
March 26th, 2012 11:00
does anyone have the powerdown procedure of DMX 3930 model ? I see the old one to be DMX 800.
AmtGupta1
24 Posts
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May 31st, 2012 00:00
Hello,
Please respond, if you still need support? else, request you to please mark this thread complete.
Regards,
Amit