1 Rookie
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11 Posts
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1793
November 2nd, 2021 03:00
Memory install question
Hello!
I need help to understand a memory installation-related question. For example R730xd with two processors (link)
My question is about dual-channel. If one of the RAM modules is faulty (DIMM_A4) Then how do I replace it? What is connected to DIMM_A4?
It is located in channel 3 white position. Is it paired with channel 2 A3 or channel 1 A2 or channel 1 A1 or both 4 if paired together and all 4 slots must contain similar modules?
And another example is R930 (link). How about this one? One processor has 2*12 slots. If DIMM_A4 is faulty on channel 3. Then what do I need to replace? A1, A2, A3, all of them? Do DIMM_A4 connected to B memory riser?
thanks
F
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Dell- Maria J
4 Apprentice
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278 Posts
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November 2nd, 2021 08:00
Hello finaria,
Thank you for choosing Dell.
General memory module installation in case of R730XD is follow:
Source: https://dell.to/3bAglGW
For PowerEdge R930 general memory module installation guidelines are follow:
Source: https://dell.to/2YeaPa0
In case you have failed DIMM_A4, you need to replace it. It is important also to isolate memory issue before replacing. Not always errors on DIMMs indicates that DIMM needs to be replaced. Full troubleshooting steps you can find in this article:
https://dell.to/3BD3ZZd
Please ask me if you have any questions,
Thank you
Maria Januszka
#IWork4Dell
Dell | Social Outreach Services - Enterprise
Reybeast2
130 Posts
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November 2nd, 2021 16:00
Usually the system will tell you exactly which module to replace. What I like to do to confirm the issue is with a particular dimm, is to swap it with another dimm. For example, if the system says dimm A4 is having a problem, swap it with B4. if the system then reports the issue at B4, you know that the dimm that was originally at A4 is bad. Many times the act of reseating a dimm resolves issues as well, but sometimes not, so this method tells you if the dimm or socket is the problem.
#Iwork4Dell