4 Posts
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19742
dell r630 upgrade idrac cause boot hangup
R630 with IDRAC 2.30.30.30, bios 2.0.1, upgrade firmware to 2.60.60.60, then reboot hangup when "Loading BIOS Drivers...", and try many times with the same error.
downgrade IDRAC to 2.30.30.30, still hangup.
try to reset idrac , still the same.
hangup
akka9
4 Posts
0
November 16th, 2018 02:00
Remove and reapply server input power, then everything is ok, Thanks very much.
DELL-Chris H
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November 14th, 2018 07:00
Akka9,
Likely the issue is being caused by improperly updating the system. In regards to updating the server you would need to start with updating the BIOS, then idrac, and so forth. Now with the BIOS being 9 updates behind you can't simply run the latest version of the update, as that can cause permanent damage to the motherboard. You will need to walk the BIOS and Idrac up to current together. I would try updating with the following pattern;
BIOS 2.1.6
iDrac 2.41.40.40
BIOS 2.4.3
iDrac 2.52.52.52
BIOS 2.7.1
Then try running the latest iDrac version you had already downloaded (2.60.60.60)
Let me know what you see.
akka9
4 Posts
0
November 15th, 2018 02:00
Chris, Thanks very much.
idrac rollback to 2.30.30.30, and reset/reboot idrac through idrac web ui, succeed .
i can reboot idrac remote via command "racadm racreset soft"
firmware version info:
![idrac2.png idrac2.png](https://prod-care-community-cdn.sprinklr.com/community/687062f5-603c-4f5f-ab9d-31aa7cacb376/Redellr630upgradeidraccauseboo-4d9f09f3-8e01-475b-b727-2025a01b97d6-1655539210)
below not working:
1. server boot stop when screen show "Loading BIOS Drivers..."
2. because of boot freeze, upgrade bios job process 0%.
server boot hang with the same.
then, try to upgrade bios 2.1.6 via idrac webui, and reboot, still boot hang, job queue status:
server boot stop when screen show "Loading BIOS Drivers...", i try reboot again and again, warn or cold, with the same result.
akka9
4 Posts
0
November 15th, 2018 05:00
Thanks Chris,
i can rollback idrac to 2.30.30.30, then i can reboot idrac via webui or racadmin.
but server boot screen still hang when "Loading BIOS Drivers...".
when i try to upgrade bios to 2.1.6 via idrac webui, server boot screen hang, and the job queue status always is Scheduled(0%),Start Time: Next Reboot, try to reboot again and again, still boot hang. so cannot upgrading bios.
Post Code : 0x58
Description: Preparing to Boot.
I found this Lifecycle Log: