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January 12th, 2025 20:57

Accidentally deleted idrac9 express license

Hello. I have T440 with idrac9 express license. I  exported the license and accidentaly delete it. Now when I try import my exported license I get  error "

LIC016: The feature dependencies of the license are not met.

Import the license(s) that meet the license features dependencies."

Please help me

Moderator

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3.9K Posts

January 15th, 2025 20:32

Hello,

 

I will send you a Direct Message you can reply to with the information needed to try to resend the iDRAC Express license.

Moderator

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3.6K Posts

January 13th, 2025 02:48

Hi,

 

You can try referring to this article, checking if your Dell Digital Locker contain your server license: https://dell.to/40vLENw

 

If the file is not available in the locker, please make sure that you are the owner of the server, with your name registered. If no, please refer to this article to do the ownership transfer: https://dell.to/40vU7QL

 

If you have not done the ownership transfer, the support can't send the regenerated file to your email, as it is an automated process. The file is sent to the owner's email. Once verified, please PM me your server service tag, your name, email along with company name. I'll try to check if I'm able to help you. 

 

 

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January 15th, 2025 19:48

@DELL-Joey C​   I successfully completed the ownership transfe, but I don't see the license in my Dell Digital Locker. :(  I can't send you a PM. When I click 'Private Messages' in your profile, the browser redirects me to https://www.dell.com/community/en/categories/dell-community.

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