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R330 getting PSU0036 error
Hi,
I am getting "PSU0036 - An over current fault detected on power supply..." on both the PSU of PowerEdge R330.
The light indicator at the rear of both PSUs shows Amber.
However, if I do not power on the server (but the PSU is connected to an incoming power source). The rear light indicator of both PSUs is green. And the moment I turn On the server, the PSU light indicator will turn Amber.
Any clue what is wrong with the server?
Thanks.
DELL-Young E
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July 30th, 2024 03:03
Hello, thanks for choosing Dell and welcome to our community!
This may help:
https://dell.to/3yjQYrS
PSU0036
Message
An over current fault detected on power supply arg1 .
Arguments
arg1 = number
Detailed Description
This failure may be the result of an electrical issue with cables or subsystem components in the system.
Recommended Response Action
1) Remove and re-install the power supply. 2) Check cables and subsystem components in the system for damage. 3) If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health (PSU = Power Supply)
Severity
Severity 1 (Critical)
Trap/EventID
2185
LCD Message
An over current fault detected on PSU <number>. Check PSU.
In short: You can try another powersource.
Respectfully,
clleeaaaabb
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July 30th, 2024 03:14
@DELL-Young E . Thanks for the reply.
Yes, I found that article published on PSU0036. Had tried reinstalling the PSU, but the problem persists. Also, the issue happened to both PSUs at the same time. I suspect the problem is not with the PSU.
I am however, trying to figure out whether the PSU was actually in an OK condition, since the observation of the LED indicator at the rear showing Green if I don't turn On the server.
DELL-Young E
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July 30th, 2024 03:27
Hello,
Did you mean that you tried another power distribution unit/electrical outlet/AC power plugs and sockets?
Like you said yourself as well, I think it's only reasonable to see if the PSU was functioning properly for now for troubleshooting.
Respectfully,