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February 12th, 2014 02:00

R720 - OM Integration vcenter 2.0 (lastest patch) - vSphere 5.5 - iDRAC credential test failed

Hi,

have here a brand new R720 and try since a couple of days to create a connection profile which works.

I always receives a message that the OM Plugin in vCenter is unable to contact the iDRAC (failed - unable to contact iDRAC. Check iDRAC credentials, or network connectivity) .

I'am able to login into iDRAC with the credentials I have entered in the plugin (about 30 times tested)! 

For sure I can ping the iDRAC from vCenter.

Category Date and Time Description
SECURITY 2/12/2014 11:33:59 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetLogMessages on group-d1.
SECURITY 2/12/2014 11:30:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 11:29:16 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for TestConnectionProfile on group-d1.
INFO 2/12/2014 11:29:14 AM (GMT+1) vCenter Tree successfully retrieved from vCenter vcenter.praxis.intra
SECURITY 2/12/2014 11:29:13 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetVCenterTree on group-d1.
INFO 2/12/2014 11:29:06 AM (GMT+1) vCenter Tree successfully retrieved from vCenter vcenter.praxis.intra
SECURITY 2/12/2014 11:29:05 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for getAllConnectionProfile on group-d1.
SECURITY 2/12/2014 11:29:05 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetVCenterTree on group-d1.
SECURITY 2/12/2014 11:28:51 AM (GMT+1) root-Found Dell.Configuration.Perform VCenter-Related Tasks (permission) for FindRegisteredVCenters on group-d1.
SECURITY 2/12/2014 11:28:51 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for GetLicensingInfo on group-d1.
SECURITY 2/12/2014 11:28:50 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for GetLicenseUsage on group-d1.
SECURITY 2/12/2014 11:21:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 11:12:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 11:03:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:54:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:45:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:36:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:27:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:18:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:09:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 10:00:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
SECURITY 2/12/2014 9:51:42 AM (GMT+1) TrustedApplication-Found Dell.Inventory.Configure ReadOnly (permission) for GetiDracAddresses on *.
ERROR 2/12/2014 9:49:22 AM (GMT+1) Unable to get ServerHealth for esxi.praxis.intra Reason: java.io.IOException: Server returned HTTP response code: 400 for URL: https://esxi.praxis.intra:443/wsman
SECURITY 2/12/2014 9:49:06 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for TestConnectionProfile on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
INFO 2/12/2014 9:48:56 AM (GMT+1) vCenter Tree successfully retrieved from vCenter vcenter.praxis.intra
SECURITY 2/12/2014 9:48:56 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetVCenterTree on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
SECURITY 2/12/2014 9:48:55 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for getAllConnectionProfile on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
INFO 2/12/2014 9:48:54 AM (GMT+1) Connection profile R720 with id 50301 modified.
SECURITY 2/12/2014 9:48:54 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for updateConnectionProfile on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
INFO 2/12/2014 9:48:37 AM (GMT+1) vCenter Tree successfully retrieved from vCenter vcenter.praxis.intra
SECURITY 2/12/2014 9:48:36 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetVCenterTree on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
ERROR 2/12/2014 9:48:28 AM (GMT+1) No inventory record found for host esxi.praxis.intra.
SECURITY 2/12/2014 9:48:28 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetInventoryOverview on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
SECURITY 2/12/2014 9:48:27 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetVCenterTree on group-d1.
SECURITY 2/12/2014 9:48:27 AM (GMT+1) root-Found Dell.Inventory.Configure Inventory (permission) for getAllConnectionProfile on group-d1.
INFO 2/12/2014 9:48:27 AM (GMT+1) vCenter Tree successfully retrieved from vCenter vcenter.praxis.intra
SECURITY 2/12/2014 9:48:23 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetLogMessages on group-d1.
ERROR 2/12/2014 9:48:22 AM (GMT+1) No inventory record found for host esxi.praxis.intra.
SECURITY 2/12/2014 9:48:22 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetInventoryOverview on 172.21.0.126,172.21.120.126,172.21.111.126,172.21.10.126.
SECURITY 2/12/2014 9:48:20 AM (GMT+1) root-Found Dell.Inventory.Configure ReadOnly (permission) for GetServerHealth on group-d1.
ERROR 2/12/2014 9:48:19 AM (GMT+1) Unable to get ServerHealth for esxi.praxis.intra Reason: java.io.IOException: Server returned HTTP response code: 400 for URL: https://esxi.praxis.intra:443/wsman

How to proceed?

Thanks

Henri

February 18th, 2014 13:00

Hi Henri4,

I would like for you to check the connectivity between the appliance virtual machine and the host.  Can you log into the appliance console as username: readonly, password: < >, and from the command prompt try to ping the host and idrac?   From the log it looks like you are using a FQDN for the host name so also try to ping by the FQDN.

Thanks,

Michael H.

1 Message

March 31st, 2014 12:00

Henri, did you ever find a resolution to your problem?  I am having the same issue with a M620 running vsphere 5.5, the host passes the test but the idrac fails.

-Ray

3 Posts

March 31st, 2014 14:00

Yes it's solved. I had attached the iDrac not on the dedicated Ethernet port. In this case is the appliance  not able to reach the vsphere host, try to login to the appliance (I think user  was readonly) and ping the entered vsphere host.

Henri

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