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4 Operator

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1.8K Posts

1317

July 14th, 2022 08:00

Formatting messed up on some Community pages - lack of CSS?

Sometime in the last few days, formatting became messed up on some Community pages. I see the problem consistently on my Private Messages page and the Notifications page, but it also occurs on some other pages.

It appears as though CSS stylesheets may not be applied, showing only default rendering of HTML. It's not a browser issue, as I've tested in Microsoft Edge and in Opera.

1 Rookie

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13 Posts

July 14th, 2022 21:00

I am seeing this too. I normally use a Mac and am seeing this rendering failure regardless of which browser I use (tested in Safari, Chrome and Firefox). However, the failure doesn't appear when I use a PC web browser. (tested in Chrome and Edge).

4 Operator

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1.8K Posts

July 14th, 2022 21:00

Strange. I see it in Microsoft Edge and Opera browsers in Windows 10. 

Community Manager

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55.2K Posts

July 15th, 2022 06:00

Thanks! We are aware and a trouble ticket has been started. Just keep using the Forum as you can. DELL-BradL can provide updates.

4 Operator

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1.8K Posts

July 15th, 2022 07:00

Good. At this point my Private Messages area is essentially unusable and so is the Tech Experts area.

On a related note: I use many forums. For usability this one is the worst.

4 Operator

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1.8K Posts

July 19th, 2022 13:00

There has been no change. Private Messages, Notifications and TechExperts pages are all the same as I described.

Community Manager

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2.5K Posts

July 19th, 2022 13:00

Can you let me know if the forums are working correctly now for you? Thanks for working with us on this! 

3 Apprentice

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1.3K Posts

July 19th, 2022 14:00


@Dell-BradL wrote:

Can you let me know if the forums are working correctly now for you?....


Hi Dell-BradL:

My Notifications and Private Messages are displayed correctly again in both Firefox v102.0.1 and MS Edge v103.0.1264.62.  Don't know if it's relevant but I'm located in Canada.

1 Rookie

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85 Posts

August 1st, 2022 04:00

Am in the U.S., and my pages, when viewing a discussion, are not displaying correctly either using Firefox or Edge.  Please fix asap.  Thanks

1 Rookie

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85 Posts

August 2nd, 2022 12:00

Hi ChrisM or BradL: Any ETA when this will be fixed? Still a problem for me on Firefox in the US.

Community Manager

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2.5K Posts

August 2nd, 2022 13:00

Sorry you're still dealing with this. We have our dev team working on this, but I do not have an ETA yet. Please let me know if anything changes on your end. 

Community Manager

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55.2K Posts

August 4th, 2022 04:00

I do not use Firefox. This morning, both Microsoft Edge browser and Google Chrome browser are functioning correctly for me. This is on both my home PC and my work PC.

5 Practitioner

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274.2K Posts

April 4th, 2023 02:00

It seems that neither Firefox nor Edge are displaying properly when viewing a discussion page for me, which is located in the United States I would appreciate it if you could fix this as soon as possible.  Sincerely, thank you

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