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1295362
Why can my Dell Laptop connect to wifi but not get internet through it?
I have a dell vostro 3400, and I can connect to any wifi network, and while other computers can get internet through them, I can only get limited access. Also, I am running connectify(internet sharing program), a virtual wifi router and I can connect devices to it, but they cannot get internet through it (even when my laptop gets it through Ethernet). Is this a hardware problem? Software, OS? I've had the comp for over a year and it's always worked perfectly... Thanks!
PudgyOne
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September 19th, 2011 19:00
xael821,
Is there a reason that you don't have DHCP enabled.
Start, control panel, network and sharing center. Click on your network, properties. Look for TCP/IPv4 and TCP/IPv6 and click on properties. Have your settings match mine.
Rick
PudgyOne
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September 19th, 2011 11:00
xael821,
You said...
What operating system are you using? 32-bit or 64-bit?
Try running an ipconfig /all log and post it back here.
Rick
xael821
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September 19th, 2011 12:00
OK, so I made that script and double clicked it, but I have no idea how to access the log it should produce... any ideas? Also I'm on 32 bit
PudgyOne
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September 19th, 2011 13:00
xael821,
Hit the Windows key and the R keys at the same time. Type
cmd
type
ipconfig /all (space between the g and /)
Right click on the top ot the log, then left click copy, then paste it back here.
Rick
xael821
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September 19th, 2011 18:00
Ok...so the cmd where it should pop up autocloses almost instantly so i cannot access it...sorry I'm bad at being helped but any other ideas?
PudgyOne
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September 19th, 2011 18:00
xael821,
On all systems, when you hit the Windows key and the R keys at the same time, you'll see...
For XP, you have the type
command
For Vista/Windows 7, you have to type
cmd
Hit enter. Type
ipconfig /all
Rick
xael821
6 Posts
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September 19th, 2011 19:00
got it... here's the entire thing
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Alex>
C:\Users\Alex>
C:\Users\Alex>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : AlexEllison-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : exeter.edu
Wireless LAN adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C4-46-19-60-07-3F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c521:9ab:ccc7:845e%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 600065561
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-CD-9B-F5-A4-BA-DB-DB-B4-C6
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1520 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : C4-46-19-60-07-3F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81b8:d467:5a7a:6543%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.116.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 230966809
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-CD-9B-F5-A4-BA-DB-DB-B4-C6
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : exeter.edu
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-DB-B4-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::31bb:8422:e343:4f3e%11(Preferred)
IPv4 Address. . . . . . . . . . . : 172.25.8.197(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Monday, September 19, 2011 8:07:31 PM
Lease Expires . . . . . . . . . . : Tuesday, September 20, 2011 4:07:30 AM
Default Gateway . . . . . . . . . : fe80::6863:469e:d2fa:1ccd%11
172.25.8.1
DHCP Server . . . . . . . . . . . : 172.16.0.26
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-CD-9B-F5-A4-BA-DB-DB-B4-C6
DNS Servers . . . . . . . . . . . : 172.16.0.61
172.16.1.29
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{7E69CA3D-D957-443B-91B2-16E308CF46DE}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.exeter.edu:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : exeter.edu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3497:237e:53e6:f73a(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3497:237e:53e6:f73a%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{B24D03E7-13E5-4744-9026-F396CADAB1EE}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Alex>
xael821
6 Posts
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September 19th, 2011 20:00
That was terrific, it worked! Thank you so much for helping me and dealing with my measure of ineptitude!
PudgyOne
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September 19th, 2011 22:00
xael821,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick
s32144
7 Posts
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December 5th, 2011 07:00
Help!!!
My desktopPC is the main computer in this house and we have wireless. Two desktops and both are working; however, my laptop was working this morning, lost connection to wireless and I cannot get it connected back. I was doing what I usually do in the morning and so nothing was different. How can I reconnect? I am so confused by this.
Appreciate any help to get me out of this jam...
Thanks,:emotion-9:
PudgyOne
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December 5th, 2011 08:00
s32144,
Power off the ISP modem/routeer and the wireless router(if any) Wait 30 seconds, then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any).
Restart your computer.
Try to connect.
What happens?
Rick
s32144
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December 5th, 2011 12:00
I did that this morning because I assumed (never should assume :) I guess) that the whole network was down. The other computers would go online but my laptop wouldn't.
s32144
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December 5th, 2011 16:00
I have Windows 7. I am just not technically inclined when it comes to this kind of thing....
PudgyOne
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December 5th, 2011 16:00
s32144,
Try Winsock2 How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista
Rick
s32144
7 Posts
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December 6th, 2011 08:00
I was looking at Kim Komando's site and saw this. I think I could have written it - same type of thing that happened to me except mine is a DELL.
"Yesterday my wireless connection on my new Gateway computer failed. I made the mistake of calling Technical 'no' Support. I talked to someone who I could barely understand. I was told that I would have to reformat and reinstall windows. Then I would have to make arrangements to have my laptop shipped to Gateway for repair. Then the real shocker, I was told that it would take ten,(10)business weeks to repair the issue. What a joke for a solution to their product.
I did have Dual-band Wireless-N USB Network adapter that fixed the issue right now. Why do these big computer companies treat the customer like dirt?"