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July 13th, 2017 19:00

drive.google.com refuses to be connected after logging to Google Chrome account.

This one is a real toughie.

 

Problem

Http://drive.Google.com cannot be reached, it refused to connect.

Logging in to www.google.com is fine. But drive.google.com refuses to be connected.

Tried all browsers (Edge, IE, Firefox, and Chrome).

All other Websites are accessible normally.

My 4 other HP and Dell PCs have NO “drive.google.com refuses to be connected” issue.

 

System

New Dell XPS 13 (9365 Flex 3) Windows 10 Pro

 

What has been tried with no avail

- In Chrome, disabled Experimental QUIC Protocol in Chrome://flags

- In IE, “ *.Google.com “ is set to be trusted in Security and Privacy tabs under IE Options

- Reset Winsock and restarted Windows:

    1. Type netsh winsock reset and press Enter.
    1. Type netsh int ip reset and press Enter.
    1. Type ipconfig /release and press Enter.
    1. Type ipconfig /renew and press Enter.

- Stopped and started DNS Client service

- tried 8.8.8.8, 8.8.8.4, 208.67.220.220 and 208.67.222.220 as DNS server addresses

- No anti-virus or anti-malware program

- Windows 10 Firewall disabled

- Network type is Privacy network

- IE Options is set to “ Automatically detect settings “

 

My thought

Microsoft is aggressively pushing One Drive. A scheme Microsoft could and would use is to set the Windows Registry to not communicating with Drive.Google.com

Hope someone is knowledgeable on this to know the correction to the Windows Registry setting, or a solution to this problem.

 

Thank you for any suggestions.

4 Operator

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9.4K Posts

July 14th, 2017 07:00

Hi rtscheng,

Thanks for posting.

There could be many different reasons for this to happen.  Here is a link to the Google Drive Forum that you may find helpfful  http://dell.to/2vkrQuZ

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