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July 30th, 2024 16:51

OS10 Upgrade on S4128 Switches fails

Hi everyone,

I am currently updating the mgmt-switches of a client. In total 12 of them. 4 of them are S4112, the rest are S4128.

On all of them OS10 is installed in different versions. I have successfully upgraded 8 out of 12. 2 switches need to wait as i first need the OS10 10.5.0.0 version to be installed on those before i can jump to 10.5.5.10. The other 2 switches which have the model S4128, I couldn't upgrade. Those 2 switches are on version 10.5.2.7 build 374 and everytime I try to upgrade them the installation of the upgrade fails. After the install failure, a login is not possible anymore until i reboot the switch which is only possile by pulling the plugs. (only accessible per ssh) The version I am updating the switches to is version 10.5.5.10. 

This is the way I am upgrading the switches:

  1. Check OS Version - show version
  2. Export Config - copy config://startup.xml ftp://user:password@ipaddress/Dell/MGMTSWConfig/MGMTSW32.xml
  3. Download OS from FTP - image download ftp://user:password@ipaddress/Dell/OS10_10.5.5.10.253/PKGS_OS10-Enterprise-10.5.5.10.253buster-installer-x86_64.bin
  4. Check Download Progress - show image status
  5. Install OS after finished download - image install image://PKGS_OS10-Enterprise-10.5.5.10.253buster-installer-x86_64.bin
  6. Check for Installation Progress - show image status
  7. show boot
  8. boot system standby
  9. reload

Can somebody please help?

Moderator

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3.3K Posts

July 31st, 2024 02:01

Hi,

 

I'm not great at switch issue, hence I spoke to one of the networking support on your issue. He mentioned:

 

Firstly, update ONIE/BIOS/CPLD before upgrading switch firmware. Second is to upgrade the firmware to the newest 10.5.6.4 instead of 10.5.5.10. The upgrade should be done from ONIE mode. The attached link reference on using ONIE: https://dell.to/46zVJKz

 

Attached both switch release note and ONIE Firmware Updater.

 

https://dell.to/46pEcor

https://dell.to/3Yp8TYI

 

Hope these articles help you go through the process, if not possible then I suggest contacting the support to do a remote session. 

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