U3419W, no USB Type-C signal from your device

The original Dell USB Type-C to C cable has become unstable so we bought a new replacement. However, the U3419W won't detect the USB Type-C. Is this Elecom USB Type-C cable compatible to the U3419W?

Brand: Elecom
Model: U2C-CC5P10NBK

Latitude 7400 USB Type-C out port --> Elecom USB Type-C to C cable--> U3419W U3419W USB Type-C in port