Unsolved
1 Rookie
•
1 Message
0
14
U2723QE, USB-C stopped working after 2 months
I bought the Dell U2723QE monitor three months ago, and the USB-C port stopped working after only two months. I've tried different cables and devices, updated drivers, and even reset the monitor, but nothing worked. Any idea how to fix it?
DELL-Chris M
Community Manager
Community Manager
•
54.7K Posts
0
July 24th, 2024 20:11
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Just before it stopped working, did you install any U2723QE firmware or driver?
* What specific PC model?
* What operating system?
* What GPU/video card is installed in the PC?