Start a Conversation

Unsolved

H

1 Rookie

 • 

2 Posts

960

October 12th, 2023 12:12

U2723QE, change USB-C upstream port to downstream?

I have a Dell U2723QE and was surprised by the lack of downstream USB-C ports. Is there any way to turn the USB-C upstream port (#8 in the manual) into USB-C downstream? The only real downstream USB-C downstream port (#15) is at a very awkward location and I would very much like to be able to use port 8 for that.

P.S. I'm using USB-C port #5 to connect to my laptop thus making the upstream USB-C obsolete.

Community Manager

 • 

55K Posts

October 12th, 2023 14:13

According to the documentation, #8 is upstream only. There is nothing in the Menu OSD that could change the port direction.

"surprised by the lack of downstream USB-C ports"

That statement is confusing to me. The sales page was clear on the port capability?

1 Rookie

 • 

2 Posts

October 16th, 2023 08:21

@DELL-Chris M​ Is this a software or hardware limitation? Can the firmware be fixed to treat as a downstream port instead?

That statement is confusing to me. The sales page was clear on the port capability?

Do you have any models with USB-C ports only? No you don't.

Community Manager

 • 

55K Posts

October 16th, 2023 13:00

"Can the firmware be fixed to treat as a downstream port instead?"


No. That would go against the "sold as" manufacturer design.

No Events found!

Top