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1 Message
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2027
November 15th, 2022 06:00
U2417H, no OSD menu, only shows Input Source menu
The OSD menu on the U2417H monitor only shows the option to change the Input Source. It does not allow getting to the rest of the menu options. Also, no longer able to display from laptop. Is there a way to factory reset from pressing a certain button combination?
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DELL-Chris M
Community Manager
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56.9K Posts
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November 15th, 2022 06:00
I am not aware of a button configuration to reset. If this doesn't work, replace the monitor.
No cables, monitor power button reset
* Turn the PC off
* Turn the monitor off
* Disconnect every cable (including the power cable) from the monitor
* Press the monitor power button in for 8 seconds (clears any residual power in the circuits). If not a mechanical power button, just wait 8 seconds
* Reconnect the power cable and one video cable to the monitor and PC
* Turn the PC on, then the monitor