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April 15th, 2022 04:00
S3422DWG, AMD Adrenalin settings, no FreeSync Premium Pro, #2
Sorry for the language. I am currently using S3422DWG with AMD Radeon RX 6700 XT graphic card. But in Radeon setting its showing Adaptive Sync Compatible not FreeSync Premium Pro? Dell is advertising S3422DWG as AMD FreeSync Premium Pro. But why is this happening?
This is my current system =
VGA : Sapphire AMD Radeon RX 6700 XT Pulse
VGA driver: 30.0.15021.1001
OS : Windows 10 21H2
Scrn: 3440x1440 144Hz
Port: DP 1.4 (Dell DP cable)
DELL-Chris M
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April 15th, 2022 06:00
The Dell S3422DWG sales site list "Adaptive Sync" and its subset, "AMD FreeSync Premium Pro Technology". This is showing that AMD FreeSync Premium Pro Technology is a subset component of Adaptive Sync.
There are other users also reporting that the AMD Adrenalin Control Panel calls the S3422DWG, Adaptive Sync Compatible. But once those users started a game, within the games settings they saw, Freesync Premium Pro. So more proof that this is a Radeon driver issue versus a hardware malfunction of the S3422DWG.
(edited)
DELL-Chris M
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July 26th, 2022 09:00
A user reported that AMD released 22.5.2 which corrected their incorrect labeling.
pretty910
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April 15th, 2022 18:00
just test with other system with 6700xt with 2 monitor
and it shows s2721dgf = freesync premium pro
but s3422dwg = adaptive sync
also i tested rx470 graphic card and it is same
(edited)
pretty910
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April 15th, 2022 20:00
any further new?
I really need to decide refund this monitor or not
MariusMba
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May 5th, 2022 21:00
Same problem....
Gpu Msi RX 6800xt Gaming Z trio
dell s2721dgfa appear - freesync premium pro
dell g3223d appear - adaptive sync
On tne package clearly written FreeSync Premium Pro, same on site are listed as FreeSync Premium Pro
Dell Monitors 27-32
MariusMba
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May 6th, 2022 07:00
I put 2 photo to see the difference
Amd driver recently updated
pretty910
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May 6th, 2022 08:00
cant see the picture but i get it.
If they were both showing adaptive sync i will say ok but s2721dgf is premium pro not s3422dwg.
i cant accept that.
pretty910
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May 6th, 2022 08:00
i also tested two monitors s2721dgf + s3422dwg
with 6700xt + rx470
11400f+ 6700xt and 5600x + 6700xt
still same problem
so it cant be the radeon driver issue
MariusMba
3 Posts
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May 7th, 2022 22:00
According to AMD based on Dell specifications the g3223d is FreeSync Premium Pro but in Adrenalin (AMD software) is not seen as PremiumPro just FreeSync. Why?
Dell S2721DGF-A is older and is seen as PremiumPro.
I'm a little disappointed and i will return the monitor (g3223d), it's not something you change every day, in addition i paid for something "premium" wich is not...
Dell FreeSync premiumPro monitors
pretty910
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June 4th, 2022 01:00
yeah I also dicided to retrun it as well..
I really tried everything I could to fix it.
but i couldnt
DELL-Chris M
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June 28th, 2022 13:00
Did any of you actually test a game to see what it showed?
"But once those users started a game, within the games settings they saw, Freesync Premium Pro."