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847
January 29th, 2022 12:00
S2722DZ, webcam, grainy, color issues
The new S2722DZ I have shows grainy resolution and color issues. Service Tech was not able to fix the problem.
Unsolved
1 Message
0
847
January 29th, 2022 12:00
The new S2722DZ I have shows grainy resolution and color issues. Service Tech was not able to fix the problem.
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DELL-Chris M
Community Manager
Community Manager
•
55.8K Posts
0
January 30th, 2022 07:00
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag and 20 digit serial number with them.
* Did you remove the protective film covering the camera?
* What PC model?
* What operating system?
* Explain in detail how the S2722DZ is connected to the PC using all ports and cables
* Check the camera video settings in the App (Teams, Skype, Zoom)
* Go here to run this free online camera test
* How does the video appear in this test as compared to the other software (Teams, Skype, Zoom) that you are using? Do you still see the same issue?
(edited)