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S2721DGFA, horizontal lines across whole screen
Hi,
I received my Dell S2721DGFA monitor about a week ago. Today after gaming (on PS5) all of a sudden there were these horizontal line across the whole screen of varying color and at random. I could still see the content, but these line were present everywhere. The problem persisted despite: changing to another HDMI port, using a different cable, using a different HDMI source (PS5 and two other laptops). There was no incident that preceded or occurred with the appearance of these lines. When the screen is without an input, I do not see these lines. I also ran the self-diagnostic test (assessing different colors on the screen) and only faintly saw them with the grey color.
Please assist. Photo below.
DELL-Chris M
Community Manager
Community Manager
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December 7th, 2022 09:00
Run the S2721DGFA--> Menu--> Others --> LCD Conditioning for 30 minutes. See if it helps.