Before we can troubleshoot, we need to know the following = * What computer model? * What operating system? * What video card model? * What video card driver version? * List all of the video out ports on the video card * If the video card has multiple DP out ports, have you tested all of them using the provided DP to DP cable?
DELL-Chris M
Community Manager
Community Manager
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March 7th, 2018 07:00
Before we can troubleshoot, we need to know the following =
* What computer model?
* What operating system?
* What video card model?
* What video card driver version?
* List all of the video out ports on the video card
* If the video card has multiple DP out ports, have you tested all of them using the provided DP to DP cable?