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March 19th, 2024 13:52

P2723QE, retail, no service tag found

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Hi everyone, I just bought a DELL monitor P2723QE from a retailer. When entering the service tag here, it says = 

"There is no match for that Service Tag or product ID"

Community Manager

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55.2K Posts

March 19th, 2024 15:51

We cannot know the retailer, but I can tell you from the private Service Tag that this P2723QE was originally sold to a customer in China on July 25, 2022. You should return it to the retailer and if possible purchase a monitor directly from our sales site. This way you will get the full warranty.

If you want to try to get the Service Tag into your name via Tag Transfer, minus the 1 year/7 months/23 days of the original 3 year warranty, you will need to click the Get Help Now on right to talk to an agent.

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