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1 Rookie

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3 Posts

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July 27th, 2024 15:27

E1916H, won't show PS4

i plug in my ps4 and turn it on and the monitor keeps going into power saving mode loop

Community Manager

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55.2K Posts

July 27th, 2024 21:43

Before our users can assist, they need more data from you =
* What specific monitor model?

1 Rookie

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3 Posts

July 28th, 2024 17:02

@DELL-Chris M​ dell e1916h

1 Rookie

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3 Posts

July 28th, 2024 17:03

@DELL-Chris M​ and the monitor recognizes the ps4 becAUSE when I turn the ps4 on so does the monitor

Community Manager

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55.2K Posts

July 29th, 2024 12:18

The PS4 has an HDMI out port for video. The entry level E1916H has DP in and VGA in ports.

A standard DP to HDMI cable or converter will not work. They are for PC DP to monitor HDMI. Not the other way around.

You will have to test retail HDMI to VGA cable or converters.

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