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September 5th, 2020 20:00

Dell monitor repair? #3

I have acquired a Dell 27" gaming monitor, but the LCD screen is broken. Does dell repair these monitors? Or does this thing just go to the dump? I see on the site they repair lcd screens? Help would be appreciated!

Community Manager

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55.2K Posts

September 7th, 2020 05:00

That site verbiage is confusing. None of those items are "repaired", they are replaced. So in that site verbiage, the term "repair" is saying that Dell can "solve" the issue by replacing parts while in warranty.

Community Manager

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55.2K Posts

September 6th, 2020 07:00

We have never repaired stand alone monitors. We exchange them while still under the purchased warranty period.

 

2 Posts

September 6th, 2020 12:00

6A61B20E-F44F-4698-80FA-46EC5576FC8F.png

I thought this referred to monitor screens too. 

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