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August 15th, 2023 16:25

C2422HE, M2T111 fail, write protection error

Hello,

I'm trying to update the firmware on my C2422HE monitor.

I get the following error: 

I'm connected with a new USB C cable. I've tried several computers, all with the same result. 

Here's the log: 
2023-08-15 09:03:32.217 (   0.031s)    1| Logging to 'C:/Dell/firmware/C2422HE/log/Dell C2422HE_verbose_20230815_090332.log', mode: 'w', verbosity: 12023-08-15 09:03:32.217 (   0.031s)    1| [0] Create Log File => C:/Dell/firmware/C2422HE/log/Dell C2422HE_verbose_20230815_090332.log2023-08-15 09:03:32.217 (   0.031s)    1| App: Dell C2422HE, version 2.10.9.5252023-08-15 09:03:32.217 (   0.031s)    1| App: Dell C2422HE2023-08-15 09:03:32.217 (   0.031s)    1| App: Path => C:/Dell/firmware/C2422HE/Firmware Updater.exe2023-08-15 09:03:32.217 (   0.031s)    1| App: Use help page from installation path.2023-08-15 09:03:32.219 (   0.033s)    1| App: create singleton2023-08-15 09:03:32.219 (   0.033s)    1| Load Key: C:/Dell/firmware/C2422HE/cert.dat2023-08-15 09:03:32.219 (   0.033s)    1| Load Key: C:/Dell/firmware/C2422HE/cert2.dat2023-08-15 09:03:32.499 (   0.313s)    1| Root Hub devices: \\?\usb#root_hub30#4&2e6f93a8&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:32.499 (   0.313s)    1| Root Hub devices: \\?\usb#root_hub30#4&eced7c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:32.499 (   0.313s)    1| Hub devices: \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:32.499 (   0.313s)    1| Hub devices: \\?\usb#vid_1a40&pid_0101#5&d714b9&0&3#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:32.499 (   0.313s)    1| Hub devices: \\?\usb#vid_0bda&pid_5409#6&17a35e00&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}==== [USB] Device Start ====* 8086:9a13 \\?\usb#root_hub30#4&2e6f93a8&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}* 8086:a0ed \\?\usb#root_hub30#4&eced7c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}|----* [2] 0bda:5409 \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#6&17a35e00&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1-5] 0bda:1100 \\?\usb#vid_0bda&pid_1100#7&179bfba&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1-5-1] 0bda:1100 \\?\hid#vid_0bda&pid_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-6] 0bda:1101 \\?\usb#vid_0bda&pid_1101#6&17a35e00&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-6-1] 0bda:1101 \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-5] 0bda:5418 \\?\usb#vid_0bda&pid_5418#6&17a35e00&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-2] 0bda:8153 \\?\usb#vid_0bda&pid_8153#001000001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec} (s/n: 001000001)|----* [2-3] 413c:c00b \\?\usb#vid_413c&pid_c00b#k8n801cfc9ul#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-1] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-2] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col02#8&27f191f3&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-3] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col03#8&27f191f3&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-3] 413c:c00b \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rtmicinsstwave {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [3] 1a40:0101 \\?\usb#vid_1a40&pid_0101#5&d714b9&0&3#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {470798e4-e481-11ed-bab5-8cf8c50547a3}|----* [3-1] 047d:2048 \\?\usb#vid_047d&pid_2048#6&5e0d5ca&1&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {47079983-e481-11ed-bab5-8cf8c50547a3}|----* [3-1-1] 047d:2048 \\?\hid#vid_047d&pid_2048#7&da60af0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {47079983-e481-11ed-bab5-8cf8c50547a3}|----* [3-2] 413c:2003 \\?\usb#vid_413c&pid_2003#6&5e0d5ca&1&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {4707998b-e481-11ed-bab5-8cf8c50547a3}|----* [3-2-1] 413c:2003 \\?\hid#vid_413c&pid_2003#7&21cb3b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd {4707998b-e481-11ed-bab5-8cf8c50547a3}|----* [8] 0a5c:5843 \\?\usb#vid_0a5c&pid_5843#0123456789abcd#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff} (s/n: 0123456789ABCD)|----* [10] 8087:0026 \\?\usb#vid_8087&pid_0026#5&d714b9&0&10#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}|----* [14] 1532:0e05 \\?\usb#vid_1532&pid_0e05#5&d714b9&0&14#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-14] 1532:0e05 \\?\usb#vid_1532&pid_0e05&mi_00#6&322d84f3&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-14] 1532:0e05 \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rearlineoutwavesst3 {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-16] 1532:0e05 \\?\usb#vid_413c&pid_c00b&mi_00#7&c84b5e7&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [6] 0bda:554e \\?\usb#vid_0bda&pid_554e#200901010001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff} (s/n: 200901010001)|----* [6-6] 0bda:554e \\?\usb#vid_0bda&pid_554e&mi_00#6&2cf3bf9f&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global {00000000-0000-0000-ffff-ffffffffffff}|----* [6-6] 0bda:554e \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rtstereomixwave {00000000-0000-0000-ffff-ffffffffffff}==== [USB] Device End   ====2023-08-15 09:03:32.499 (   0.313s)    1| GUI: Process Privileges - 0/02023-08-15 09:03:32.499 (   0.313s)    1| Plugins Manager: start2023-08-15 09:03:32.499 (   0.313s)    1| Plugins Manager: searching in C:/Dell/firmware/C2422HE/plugins2023-08-15 09:03:32.502 (   0.316s)    1| Plugins Manager: found 7ba9b96e.2023-08-15 09:03:32.505 (   0.319s)    1| Plugins Manager: found 04ee7d4e.2023-08-15 09:03:32.507 (   0.321s)    1| Plugins Manager: found b108379c.2023-08-15 09:03:32.509 (   0.323s)    1| Plugins Manager: found 957e7e00.2023-08-15 09:03:32.511 (   0.325s)    1| Plugins Manager: found 2a9b908e.2023-08-15 09:03:32.513 (   0.327s)    1| Plugins Manager: found b2a686b0.2023-08-15 09:03:32.514 (   0.328s)    1| Plugins Manager: found dde1ded5.2023-08-15 09:03:32.519 (   0.333s)    1| Plugins Manager: found 4c1b000c.2023-08-15 09:03:32.666 (   0.480s)    1| GUI: Arguments => {}2023-08-15 09:03:32.666 (   0.480s)    1| GUI: Platform: Windows, OS: Windows-8, Language: en, Country: US, Locale: en2023-08-15 09:03:32.667 (   0.481s)    1| GUI: Window => 740 * 5202023-08-15 09:03:32.752 (   0.566s)    1| App: Windows Version - 10.0.226212023-08-15 09:03:32.754 (   0.568s)    1| GUI: Check Process procedure is running...2023-08-15 09:03:32.781 (   0.595s)    1| GUI: OS_Version: 10.0.226212023-08-15 09:03:32.781 (   0.595s)    1| GUI: Version: 10.0.22621 Version Target: 10.0.102402023-08-15 09:03:32.781 (   0.595s)    1| GUI: Process: {}2023-08-15 09:03:33.270 (   1.084s)    1| GUI: Check Process procedure is done. (0, 1)2023-08-15 09:03:33.270 (   1.084s)    1| Load Settings: C:/Dell/firmware/C2422HE/Firmware Updater.cfg2023-08-15 09:03:33.271 (   1.085s)    1| Load File: C:/Dell/firmware/C2422HE/M2T111/C2422HE_LG_52Y72_M2T111_20230524.upg2023-08-15 09:03:33.303 (   1.117s)    1| Load File: type: UPG, format version: 1.0.6, project version: M2T1112023-08-15 09:03:33.313 (   1.127s)    1| Plugins Manager: [0] check Device node => 0bda:11012023-08-15 09:03:33.313 (   1.127s)    1| Plugins Manager: [0] found dev from Device => DISPLAY, 12023-08-15 09:03:33.318 (   1.132s)    1| Get model name by device path (\\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})2023-08-15 09:03:33.345 (   1.159s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:33.883 (   1.697s)    1| MNT NAME   => Dell C2422HE2023-08-15 09:03:33.887 (   1.701s)    1| Close      => terminated.2023-08-15 09:03:33.887 (   1.701s)    1| Close      => terminated.2023-08-15 09:03:33.887 (   1.701s)    1| Plugins Manager: target device in Device nodes2023-08-15 09:03:33.887 (   1.701s)    1|    >>> [0] \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:33.887 (   1.701s)    1| Plugins Manager: [0] found dev from DEVICE => DISPLAY, 12023-08-15 09:03:33.887 (   1.701s)    1| Get model name by device index (0)2023-08-15 09:03:33.896 (   1.710s)    1| Open Dev   => [00] \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:34.426 (   2.240s)    1| MNT NAME   => Dell C2422HE2023-08-15 09:03:34.431 (   2.245s)    1| Close      => terminated.2023-08-15 09:03:34.431 (   2.245s)    1| Close      => terminated.2023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: target device in DEVICE nodes2023-08-15 09:03:34.431 (   2.245s)    1|    >>> [0] [0:0] 0bda:1101, 126000002023-08-15 09:03:34.431 (   2.245s)    1| *** MULTI-MNT *** GUI support single monitor only.2023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: GetDisplayInfo (index: 0)2023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:03:34.431 (   2.245s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:03:34.432 (   2.246s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:03:34.433 (   2.247s)    1| Plugins Manager: found dev alt => 753.03E01.00712023-08-15 09:03:34.434 (   2.248s)    1| Plugins Manager: found dev alt => 753.03E01.A0812023-08-15 09:03:34.434 (   2.248s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:03:34.434 (   2.248s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:34.466 (   2.280s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:34.993 (   2.807s)    1| MNT NAME   => Dell C2422HE2023-08-15 09:03:35.029 (   2.843s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:35.560 (   3.374s)    1| MNT VER.   => M2T1082023-08-15 09:03:35.594 (   3.408s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:36.115 (   3.929s)    1| MNT S/N    => CN0K8N80WSL001CFC9UL2023-08-15 09:03:36.635 (   4.449s)    1| MNT INFO   => 753.03E01.00792023-08-15 09:03:37.155 (   4.969s)    1| MNT TAG    => 5MNH2H32023-08-15 09:03:37.676 (   5.490s)    1| MNT ISPTAG => #CHK#M2T111#2023-08-15 09:03:38.196 (   6.010s)    1| MNT WP     =>2023-08-15 09:03:38.201 (   6.015s)    1| Flash_WP Status = 12023-08-15 09:03:38.202 (   6.016s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:03:38.203 (   6.017s)    1| Plugins Manager: found p/n alt => 753.03E01.0071 (pattern: 753.03E01.0079)2023-08-15 09:03:38.204 (   6.018s)    1| Plugins Manager: alt => 753.03E01.00712023-08-15 09:03:38.205 (   6.019s)    1| Plugins Manager: alt version => M2T1112023-08-15 09:03:38.205 (   6.019s)    1| Close      => terminated.2023-08-15 09:03:38.205 (   6.019s)    1| Close      => terminated.2023-08-15 09:03:38.313 (   6.127s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:39.341 (   7.155s)    1| MNT ISPTAG => write fail, retry... (0)2023-08-15 09:03:40.875 (   8.689s)    1| MNT ISPTAG => write fail, retry... (1)2023-08-15 09:03:42.407 (  10.221s)    1| MNT ISPTAG => write fail, retry... (2)2023-08-15 09:03:43.936 (  11.750s)    1| MNT ISPTAG => write fail, retry... (3)2023-08-15 09:03:45.472 (  13.286s)    1| MNT ISPTAG => write fail, retry... (4)2023-08-15 09:03:47.006 (  14.820s)    1| MNT ISPTAG => write fail, retry... (5)2023-08-15 09:03:48.533 (  16.347s)    1| MNT ISPTAG => write fail, retry... (6)2023-08-15 09:03:50.066 (  17.880s)    1| MNT ISPTAG => write fail, retry... (7)2023-08-15 09:03:51.598 (  19.412s)    1| MNT ISPTAG => write fail, retry... (8)2023-08-15 09:03:53.115 (  20.929s)    1| MNT ISPTAG => write fail, retry... (9)2023-08-15 09:03:53.629 (  21.443s)    1| Close      => terminated.2023-08-15 09:03:53.629 (  21.443s)    1| Close      => terminated.2023-08-15 09:03:53.629 (  21.443s)    1| ConfigMonitor: Pass2023-08-15 09:03:56.881 (  24.695s)    1| Root Hub devices: \\?\usb#root_hub30#4&2e6f93a8&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:56.881 (  24.695s)    1| Root Hub devices: \\?\usb#root_hub30#4&eced7c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:56.881 (  24.695s)    1| Hub devices: \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:56.881 (  24.695s)    1| Hub devices: \\?\usb#vid_1a40&pid_0101#5&d714b9&0&3#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:56.881 (  24.695s)    1| Hub devices: \\?\usb#vid_0bda&pid_5409#6&17a35e00&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}==== [USB] Device Start ====* 8086:9a13 \\?\usb#root_hub30#4&2e6f93a8&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}* 8086:a0ed \\?\usb#root_hub30#4&eced7c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}|----* [2] 0bda:5409 \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#6&17a35e00&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1-5] 0bda:1100 \\?\usb#vid_0bda&pid_1100#7&179bfba&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-1-5-1] 0bda:1100 \\?\hid#vid_0bda&pid_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-6] 0bda:1101 \\?\usb#vid_0bda&pid_1101#6&17a35e00&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-6-1] 0bda:1101 \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-5] 0bda:5418 \\?\usb#vid_0bda&pid_5418#6&17a35e00&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-2] 0bda:8153 \\?\usb#vid_0bda&pid_8153#001000001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec} (s/n: 001000001)|----* [2-3] 413c:c00b \\?\usb#vid_413c&pid_c00b#k8n801cfc9ul#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-1] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-2] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col02#8&27f191f3&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-3] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col03#8&27f191f3&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-3-3] 413c:c00b \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rtmicinsstwave {876886c9-9dce-5856-a877-8217cfa11e0c}|----* [2-4] 413c:c00a \\?\usb#vid_413c&pid_c00a#01.00.00#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-4-4] 413c:c00a \\?\usb#vid_413c&pid_c00a&mi_00#7&300f218a&1&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [2-4-4] 413c:c00a \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rtstereomixwave {c58ca2cc-b2b1-4fc6-91a6-a52f734103ec}|----* [3] 1a40:0101 \\?\usb#vid_1a40&pid_0101#5&d714b9&0&3#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {470798e4-e481-11ed-bab5-8cf8c50547a3}|----* [3-1] 047d:2048 \\?\usb#vid_047d&pid_2048#6&5e0d5ca&1&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {47079983-e481-11ed-bab5-8cf8c50547a3}|----* [3-1-1] 047d:2048 \\?\hid#vid_047d&pid_2048#7&da60af0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {47079983-e481-11ed-bab5-8cf8c50547a3}|----* [3-2] 413c:2003 \\?\usb#vid_413c&pid_2003#6&5e0d5ca&1&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {4707998b-e481-11ed-bab5-8cf8c50547a3}|----* [3-2-1] 413c:2003 \\?\hid#vid_413c&pid_2003#7&21cb3b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd {4707998b-e481-11ed-bab5-8cf8c50547a3}|----* [8] 0a5c:5843 \\?\usb#vid_0a5c&pid_5843#0123456789abcd#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff} (s/n: 0123456789ABCD)|----* [10] 8087:0026 \\?\usb#vid_8087&pid_0026#5&d714b9&0&10#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}|----* [14] 1532:0e05 \\?\usb#vid_1532&pid_0e05#5&d714b9&0&14#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-14] 1532:0e05 \\?\usb#vid_1532&pid_0e05&mi_00#6&322d84f3&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-14] 1532:0e05 \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rearlineoutwavesst {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [14-16] 1532:0e05 \\?\usb#vid_413c&pid_c00a&mi_00#7&300f218a&1&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global {4707989a-e481-11ed-bab5-8cf8c50547a3}|----* [6] 0bda:554e \\?\usb#vid_0bda&pid_554e#200901010001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff} (s/n: 200901010001)|----* [6-6] 0bda:554e \\?\usb#vid_0bda&pid_554e&mi_00#6&2cf3bf9f&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global {00000000-0000-0000-ffff-ffffffffffff}|----* [6-6] 0bda:554e \\?\intelaudio#func_01&ven_10ec&dev_0236&subsys_10280a20&rev_1000#5&4790050&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rearlineoutwavesst3 {00000000-0000-0000-ffff-ffffffffffff}==== [USB] Device End   ====2023-08-15 09:03:56.881 (  24.695s)    1| Plugins Manager: Cascade topology.2023-08-15 09:03:56.882 (  24.695s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:03:56.882 (  24.695s)    1| Plugins Manager: GetOtherInfo (index: 0)2023-08-15 09:03:56.882 (  24.696s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:03:56.882 (  24.696s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:03:56.894 (  24.708s)    1| Plugins Manager: Searching Device Node - 413c:c00b2023-08-15 09:03:56.894 (  24.708s)    1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:56.949 (  24.763s)    1| Checking   => Lib Version: 1.0.60.682023-08-15 09:03:56.949 (  24.763s)    1| Checking   => Device version: 7.79.31.02023-08-15 09:03:56.950 (  24.764s)    1| Close      => Disconnect Enumerated Devices (0, OK)2023-08-15 09:03:56.950 (  24.764s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:03:56.958 (  24.772s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:03:56.958 (  24.772s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:56.990 (  24.804s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:57.054 (  24.868s)    1| Checking   => version: f807.12.142023-08-15 09:03:57.094 (  24.908s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:57.146 (  24.960s)    1| Checking   => info: 00000009000000092023-08-15 09:03:57.152 (  24.966s)    1| Close      => terminated.2023-08-15 09:03:57.152 (  24.966s)    1| Close      => terminated.2023-08-15 09:03:57.168 (  24.982s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:03:57.170 (  24.984s)    1| Plugins Manager: Searching Device Node - 413c:c00a2023-08-15 09:03:57.170 (  24.984s)    1| Plugins Manager: Device node - PORT,4,PATH,USB\VID_0BDA&PID_5409\5&D714B9&0&22023-08-15 09:03:57.171 (  24.985s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:03:57.592 (  25.406s)    1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:03:57.600 (  25.414s)    1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:03:57.600 (  25.414s)    1| GUI: Webcam warning message is disabled.2023-08-15 09:03:57.733 (  25.547s)    1| Checking   => version: 0908.50712023-08-15 09:03:57.777 (  25.591s)    1| Checking   => Device is not streaming. (0x01/0x00)2023-08-15 09:03:58.001 (  25.815s)    1| Close      => UnInit (0x00000000)2023-08-15 09:03:58.001 (  25.815s)    1| Close      => UnInit (0x00000000)2023-08-15 09:03:58.014 (  25.828s)    1| Plugins Manager: Searching Device Node - 0bda:11002023-08-15 09:03:58.014 (  25.828s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:58.015 (  25.829s)    1| Plugins Manager: HUB1 Check => HUB2 (3)2023-08-15 09:03:58.015 (  25.829s)    1| HUB Device => Skip Handshake2023-08-15 09:03:58.045 (  25.859s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:58.057 (  25.871s) WARN| Handshake  => skip.2023-08-15 09:03:58.060 (  25.874s)    1| Checking   => version: 1.402023-08-15 09:03:58.061 (  25.875s) WARN| Handshake  => skip.2023-08-15 09:03:58.064 (  25.878s)    1| Close      => terminated.2023-08-15 09:03:58.064 (  25.878s)    1| Close      => terminated.2023-08-15 09:03:58.065 (  25.879s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:03:58.065 (  25.879s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:03:58.067 (  25.881s)    1| Plugins Manager: HUB1 Check => HUB (-1)2023-08-15 09:03:58.098 (  25.912s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:03:58.104 (  25.918s)    1| Checking   => version: 1.482023-08-15 09:03:58.109 (  25.923s)    1| Close      => terminated.2023-08-15 09:03:58.109 (  25.923s)    1| Close      => terminated.2023-08-15 09:03:58.133 (  25.947s)    1| GUI: Model Name => Dell C2422HE, FW Version => M2T1082023-08-15 09:03:58.133 (  25.947s)    1| GUI: Msg => [5][0] Update may take up to2023-08-15 09:03:58.163 (  25.977s)    1| GUI: Get: true, C:/Dell/firmware/C2422HE/M2T111/C2422HE_LG_52Y72_M2T111_20230524.upg, M2T111, 0xDC6B2023-08-15 09:03:58.163 (  25.977s)    1| GUI: [CHK] Waiting Close: false, Callback Running: false2023-08-15 09:03:58.163 (  25.977s)    1| GUI: Updatable: true2023-08-15 09:04:05.672 (  33.486s)    1| GUI: Msg => remove: 62023-08-15 09:04:05.672 (  33.486s)    1| GUI: Msg => [5][0] Update may take up to2023-08-15 09:04:05.673 (  33.487s)    1| GUI: UpdateFirmware2023-08-15 09:04:05.674 (  33.488s)    1| Logging to 'C:/Dell/firmware/C2422HE/Dell C2422HE_5MNH2H3_ISPLog.txt', mode: 'w', verbosity: 02023-08-15 09:04:05.674 (  33.488s)    1| [1] Create Log File => C:/Dell/firmware/C2422HE/Dell C2422HE_5MNH2H3_ISPLog.txt2023-08-15 09:04:05.674 (  33.488s) INFO| Start time: 2023/08/15:09:04:052023-08-15 09:04:05.674 (  33.488s)    1| *** MULTI-MNT *** update index 02023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: Update (index: 0)2023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:04:05.674 (  33.488s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:04:05.675 (  33.489s)    1| Plugins Manager: found dev alt => 753.03E01.00712023-08-15 09:04:05.676 (  33.490s)    1| Plugins Manager: found dev alt => 753.03E01.A0812023-08-15 09:04:05.676 (  33.490s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:04:05.677 (  33.490s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:04:05.813 (  33.627s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:04:06.835 (  34.649s) WARN| MNT ISPTAG => read fail, retry... (0x00)2023-08-15 09:04:08.361 (  36.175s)    1| MNT ISPTAG => write fail, retry... (1)2023-08-15 09:04:09.898 (  37.712s)    1| MNT ISPTAG => write fail, retry... (2)2023-08-15 09:04:11.428 (  39.242s)    1| MNT ISPTAG => write fail, retry... (3)2023-08-15 09:04:12.959 (  40.772s)    1| MNT ISPTAG => write fail, retry... (4)2023-08-15 09:04:14.493 (  42.307s)    1| MNT ISPTAG => write fail, retry... (5)2023-08-15 09:04:16.024 (  43.838s)    1| MNT ISPTAG => write fail, retry... (6)2023-08-15 09:04:17.563 (  45.376s)    1| MNT ISPTAG => write fail, retry... (7)2023-08-15 09:04:19.099 (  46.913s)    1| MNT ISPTAG => write fail, retry... (8)2023-08-15 09:04:20.639 (  48.453s)    1| MNT ISPTAG => write fail, retry... (9)2023-08-15 09:04:21.157 (  48.971s)    1| Close      => terminated.2023-08-15 09:04:21.157 (  48.971s)    1| Close      => terminated.2023-08-15 09:04:21.158 (  48.971s)    1| ConfigMonitor: Pass2023-08-15 09:04:21.158 (  48.972s)    1| Plugins Manager: Update AUDIO2023-08-15 09:04:21.159 (  48.973s)    1| Plugins Manager: Searching Device Node - 413c:c00b2023-08-15 09:04:21.159 (  48.973s)    1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:04:21.293 (  49.107s)    1| Checking   => Lib Version: 1.0.60.682023-08-15 09:04:21.293 (  49.107s)    1| Checking   => Device version: 7.79.31.02023-08-15 09:04:21.426 (  49.240s)    1| Updating   => stage: [0]2023-08-15 09:04:21.426 (  49.240s)    1| Updating   => Instance exist.2023-08-15 09:04:21.426 (  49.240s)    1| Updating   => stage: [1]2023-08-15 09:04:21.436 (  49.250s)    1| Updating   => Firmware file is validated.2023-08-15 09:04:21.498 (  49.312s)    1| Updating   => Partition: type 2, no. 22023-08-15 09:04:21.498 (  49.312s)    1| Updating   => Active partition: 1.2023-08-15 09:04:21.498 (  49.312s)    1| Updating   => Recoverable: 1.2023-08-15 09:04:21.498 (  49.312s)    1| Updating   => stage: [2]2023-08-15 09:05:02.956 (  90.770s)    1| Updating   => stage: [3]2023-08-15 09:05:02.956 (  90.770s)    1| Updating   => Verify Passed. (1, 0)2023-08-15 09:05:02.972 (  90.786s)    1| Updating   => Completed.2023-08-15 09:05:02.972 (  90.786s)    1| Close      => Disconnect Enumerated Devices (0, OK)2023-08-15 09:05:02.973 (  90.787s)    1| Plugins Manager: Update AUDIO success => 0:00:41:814:9812023-08-15 09:05:02.973 (  90.787s)    1| Plugins Manager: Update PDC2023-08-15 09:05:02.973 (  90.787s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:05:02.973 (  90.787s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:05:02.973 (  90.787s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:05:03.113 (  90.927s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:05:03.161 (  90.975s)    1| Checking   => version: f807.12.142023-08-15 09:05:03.195 (  91.009s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:05:03.246 (  91.060s)    1| Checking   => info: 00000009000000092023-08-15 09:05:03.342 (  91.156s)    1| [4][-1]2023-08-15 09:05:03.360 (  91.174s)    1| GUI: Msg => remove: 42023-08-15 09:05:03.369 (  91.183s)    1| Updating   => stage: [0]2023-08-15 09:05:03.398 (  91.211s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:05:03.402 (  91.216s)    1| Updating   => stage: [1]2023-08-15 09:05:03.450 (  91.264s)    1| Updating   => BootOk:                    02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region0 Only:              12023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region0 Attempted (Bit 4): 12023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region0 Invalid:           02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region0 Flash Error:       02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region0 CRC Fail:          02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region1 Attempted (Bit 5): 02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region1 Invalid:           02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region1 Flash Error:       02023-08-15 09:05:03.450 (  91.264s)    1| Updating   => Region1 CRC Fail:          02023-08-15 09:05:03.693 (  91.507s)    1| Updating   => Region 0, Pointer = 0x20002023-08-15 09:05:03.694 (  91.508s)    1| Updating   => Update region [0]2023-08-15 09:05:03.722 (  91.536s)    1| Updating   => stage: [5]2023-08-15 09:05:04.056 (  91.870s)    1| Updating   => stage: [6]2023-08-15 09:10:50.149 ( 437.963s)    1| Updating   => Write header (00002000)2023-08-15 09:10:51.518 ( 439.332s)    1| Updating   => Write & verify header success (0, 00002000)2023-08-15 09:10:51.767 ( 439.581s)    1| Updating   => Region 0, Pointer = 0x20002023-08-15 09:10:51.797 ( 439.611s)    1| Updating   => stage: [7]2023-08-15 09:10:52.266 ( 440.080s)    1| Updating   => Flash Verify Return Value = 0x002023-08-15 09:10:52.266 ( 440.080s)    1| Updating   => SUCCESS: Flash Update was successful and Verified (Region: 0)2023-08-15 09:10:52.298 ( 440.112s)    1| Updating   => Completed.2023-08-15 09:10:52.302 ( 440.116s)    1| Close      => terminated.2023-08-15 09:10:52.302 ( 440.116s)    1| Close      => terminated.2023-08-15 09:10:52.302 ( 440.116s)    1| Close      => terminated.2023-08-15 09:10:52.302 ( 440.116s)    1| Plugins Manager: Update PDC success => 0:05:49:329:4442023-08-15 09:10:52.302 ( 440.116s)    1| Plugins Manager: Update WEBCAM2023-08-15 09:10:52.302 ( 440.116s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:10:52.305 ( 440.119s)    1| Plugins Manager: Searching Device Node - 413c:c00a2023-08-15 09:10:52.305 ( 440.119s)    1| Plugins Manager: Device node - PORT,4,PATH,USB\VID_0BDA&PID_5409\5&D714B9&0&22023-08-15 09:10:52.305 ( 440.119s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:10:53.018 ( 440.832s)    1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:10:53.031 ( 440.845s)    1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:10:53.031 ( 440.845s)    1| GUI: Webcam warning message is disabled.2023-08-15 09:10:53.150 ( 440.964s)    1| Checking   => version: 0908.50712023-08-15 09:10:53.197 ( 441.011s)    1| Checking   => Device is not streaming. (0x01/0x00)2023-08-15 09:10:53.294 ( 441.108s)    1| Updating   => stage: [0]2023-08-15 09:10:53.314 ( 441.128s)    1| Updating   => Instance exist.2023-08-15 09:10:53.314 ( 441.128s)    1| Updating   => stage: [1]2023-08-15 09:10:53.663 ( 441.477s)    1| Updating   => Device is not streaming. (0x01/0x00)2023-08-15 09:10:53.663 ( 441.477s)    1| Updating   => ASIC: 110, Flash: 0x262023-08-15 09:10:53.663 ( 441.477s)    1| Updating   => stage: [2]2023-08-15 09:10:53.663 ( 441.477s)    1| Updating   => File size: 1464322023-08-15 09:10:56.483 ( 444.297s)    1| Updating   => Rework Manufacturer: 1464322023-08-15 09:10:59.292 ( 447.106s)    1| Updating   => Rework S/N: 1464322023-08-15 09:11:20.827 ( 468.641s)    1| Updating   => stage: [3]2023-08-15 09:11:26.646 ( 474.460s)    1| Updating   => File Info2023-08-15 09:11:26.646 ( 474.460s)    1|            => VID:           413C2023-08-15 09:11:26.646 ( 474.460s)    1|            => PID:           C00A2023-08-15 09:11:26.646 ( 474.460s)    1|            => Version:       09082023-08-15 09:11:26.646 ( 474.460s)    1|            => SubVersion:    50712023-08-15 09:11:26.646 ( 474.460s)    1|            => Product:2023-08-15 09:11:26.646 ( 474.460s)    1|            => Manufacturer:  056180580001LVI195AJ552023-08-15 09:11:26.646 ( 474.460s)    1|            => Serial No:2023-08-15 09:11:26.650 ( 474.463s)    1| Updating   => Readback Info2023-08-15 09:11:26.650 ( 474.463s)    1|            => VID:           413C2023-08-15 09:11:26.650 ( 474.463s)    1|            => PID:           C00A2023-08-15 09:11:26.650 ( 474.464s)    1|            => Version:       09082023-08-15 09:11:26.650 ( 474.464s)    1|            => SubVersion:    50712023-08-15 09:11:26.650 ( 474.464s)    1|            => Product:2023-08-15 09:11:26.650 ( 474.464s)    1|            => Manufacturer:  056180580001LVI195AJ552023-08-15 09:11:26.650 ( 474.464s)    1|            => Serial No:2023-08-15 09:11:26.650 ( 474.464s)    1| Updating   => Verify Passed. (0)2023-08-15 09:11:26.670 ( 474.484s)    1| Updating   => Completed.2023-08-15 09:11:26.674 ( 474.487s)    1| Close      => UnInit (0x00000000)2023-08-15 09:11:26.674 ( 474.488s)    1| Close      => UnInit (0x00000000)2023-08-15 09:11:26.674 ( 474.488s)    1| Close      => UnInit (0x00000000)2023-08-15 09:11:26.675 ( 474.489s)    1| Plugins Manager: Update WEBCAM success => 0:00:34:372:5552023-08-15 09:11:26.675 ( 474.489s)    1| Plugins Manager: Update HUB22023-08-15 09:11:26.676 ( 474.489s)    1| Plugins Manager: Searching Device Node - 0bda:11002023-08-15 09:11:26.676 ( 474.490s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:11:26.676 ( 474.490s)    1| Plugins Manager: HUB1 Check => HUB2 (3)2023-08-15 09:11:26.676 ( 474.490s)    1| HUB Device => Skip Handshake2023-08-15 09:11:26.821 ( 474.635s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:11:26.824 ( 474.638s) WARN| Handshake  => skip.2023-08-15 09:11:26.826 ( 474.640s)    1| Checking   => version: 1.402023-08-15 09:11:26.929 ( 474.743s)    1| Updating   => stage: [0]2023-08-15 09:11:26.938 ( 474.752s)    1| Updating   => stage: [1]2023-08-15 09:11:26.938 ( 474.752s)    1| Updating   => stage: [2]2023-08-15 09:11:34.708 ( 482.522s) WARN| Handshake  => skip.2023-08-15 09:11:38.473 ( 486.287s)    1| Check      => Reset and wait HUB re-enumeration.2023-08-15 09:11:39.496 ( 487.310s)    1| Cannot find target device.2023-08-15 09:11:39.498 ( 487.312s)    1| Check      => Wait HUB re-enumeration (20, 0x81)2023-08-15 09:11:40.543 ( 488.357s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:11:40.550 ( 488.364s) WARN| Handshake  => skip.2023-08-15 09:11:40.550 ( 488.364s)    1| Check      => Wait HUB re-enumeration (19, 0x00)2023-08-15 09:11:40.550 ( 488.364s)    1| Check      => HUB is found.2023-08-15 09:11:40.557 ( 488.371s)    1| Updating   => Completed.2023-08-15 09:11:40.557 ( 488.371s) WARN| Handshake  => skip.2023-08-15 09:11:40.561 ( 488.375s)    1| Close      => terminated.2023-08-15 09:11:40.561 ( 488.375s)    1| Close      => terminated.2023-08-15 09:11:40.561 ( 488.375s)    1| Close      => terminated.2023-08-15 09:11:45.567 ( 493.381s)    1| Plugins Manager: Update HUB2 success => 0:00:18:892:5122023-08-15 09:11:45.567 ( 493.381s)    1| Plugins Manager: Update HUB2023-08-15 09:11:45.568 ( 493.382s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:11:45.568 ( 493.382s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:11:45.569 ( 493.383s)    1| Plugins Manager: HUB1 Check => HUB (-1)2023-08-15 09:11:45.632 ( 493.446s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:11:45.638 ( 493.452s)    1| Checking   => version: 1.482023-08-15 09:11:45.734 ( 493.548s)    1| Updating   => stage: [0]2023-08-15 09:11:45.741 ( 493.555s)    1| Updating   => stage: [1]2023-08-15 09:11:45.742 ( 493.555s)    1| Updating   => stage: [2]2023-08-15 09:11:54.744 ( 502.558s) WARN| Handshake  => error: 0x11.2023-08-15 09:11:57.611 ( 505.425s)    1| Check      => Reset and wait HUB re-enumeration.2023-08-15 09:11:58.626 ( 506.440s)    1| Cannot find target device.2023-08-15 09:11:58.627 ( 506.441s)    1| Check      => Wait HUB re-enumeration (20, 0x81)2023-08-15 09:11:59.638 ( 507.452s)    1| Cannot find target device.2023-08-15 09:11:59.638 ( 507.452s)    1| Check      => Wait HUB re-enumeration (19, 0x81)2023-08-15 09:12:00.671 ( 508.485s)    1| Cannot find target device.2023-08-15 09:12:00.671 ( 508.485s)    1| Check      => Wait HUB re-enumeration (18, 0x81)2023-08-15 09:12:01.691 ( 509.505s)    1| Cannot find target device.2023-08-15 09:12:01.691 ( 509.505s)    1| Check      => Wait HUB re-enumeration (17, 0x81)2023-08-15 09:12:02.705 ( 510.519s)    1| Cannot find target device.2023-08-15 09:12:02.706 ( 510.520s)    1| Check      => Wait HUB re-enumeration (16, 0x81)2023-08-15 09:12:03.736 ( 511.549s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:12:03.748 ( 511.561s)    1| Check      => Wait HUB re-enumeration (15, 0x00)2023-08-15 09:12:03.748 ( 511.562s)    1| Check      => HUB is found.2023-08-15 09:12:03.750 ( 511.564s)    1| Check      => Skip update hub info.2023-08-15 09:12:03.750 ( 511.564s)    1| Check      => Reset and wait HUB re-enumeration.2023-08-15 09:12:04.791 ( 512.605s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:12:04.796 ( 512.610s)    1| Check      => Wait HUB re-enumeration (20, 0x00)2023-08-15 09:12:04.796 ( 512.610s)    1| Check      => HUB is found.2023-08-15 09:12:04.828 ( 512.642s)    1| Updating   => Completed.2023-08-15 09:12:04.832 ( 512.646s)    1| Close      => terminated.2023-08-15 09:12:04.832 ( 512.646s)    1| Close      => terminated.2023-08-15 09:12:04.832 ( 512.646s)    1| Close      => terminated.2023-08-15 09:12:09.847 ( 517.661s)    1| Plugins Manager: Update HUB success => 0:00:24:279:3142023-08-15 09:12:09.847 ( 517.661s)    1| Plugins Manager: Update DISPLAY2023-08-15 09:12:09.847 ( 517.661s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:12:09.849 ( 517.663s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:12:09.851 ( 517.665s)    1| Plugins Manager: found dev alt => 753.03E01.00712023-08-15 09:12:09.852 ( 517.666s)    1| Plugins Manager: found dev alt => 753.03E01.A0812023-08-15 09:12:09.852 ( 517.666s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:12:09.852 ( 517.666s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:12:09.854 ( 517.668s)    1| Updating   => [D] config - 0x20/0x3F2023-08-15 09:12:09.854 ( 517.668s)    1| Boundary   => [D] 0x20/0x3F/0x3FFFFE/0x0/0x1FFFFF2023-08-15 09:12:09.854 ( 517.668s)    1| Updating   => set chunk size.2023-08-15 09:12:09.854 ( 517.668s)    1| DevConfig  => [1] 0x002023-08-15 09:12:09.854 ( 517.668s)    1| DevConfig  => [0] 0x002023-08-15 09:12:09.884 ( 517.698s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:12:10.405 ( 518.219s)    1| MNT VER.   => M2T1082023-08-15 09:12:10.687 ( 518.500s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:12:11.706 ( 519.520s)    1| MNT ISPTAG => write fail, retry... (0)2023-08-15 09:12:13.240 ( 521.054s)    1| MNT ISPTAG => write fail, retry... (1)2023-08-15 09:12:14.774 ( 522.588s)    1| MNT ISPTAG => write fail, retry... (2)2023-08-15 09:12:16.307 ( 524.121s)    1| MNT ISPTAG => write fail, retry... (3)2023-08-15 09:12:17.841 ( 525.655s)    1| MNT ISPTAG => write fail, retry... (4)2023-08-15 09:12:19.375 ( 527.189s)    1| MNT ISPTAG => write fail, retry... (5)2023-08-15 09:12:20.908 ( 528.722s)    1| MNT ISPTAG => write fail, retry... (6)2023-08-15 09:12:22.442 ( 530.256s)    1| MNT ISPTAG => write fail, retry... (7)2023-08-15 09:12:23.974 ( 531.788s)    1| MNT ISPTAG => write fail, retry... (8)2023-08-15 09:12:25.508 ( 533.322s)    1| MNT ISPTAG => write fail, retry... (9)2023-08-15 09:12:26.022 ( 533.836s)    1| Updating   => stage: [0]2023-08-15 09:12:26.132 ( 533.946s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:12:26.137 ( 533.951s)    1| Updating   => stage: [1]2023-08-15 09:12:26.138 ( 533.952s)    1| [4][-1]2023-08-15 09:12:26.150 ( 533.964s)    1| GUI: Msg => remove: 42023-08-15 09:12:26.151 ( 533.965s)    1| Updating   => stage: [2]2023-08-15 09:12:26.167 ( 533.981s)    1| Updating   => GPIO control...2023-08-15 09:12:26.175 ( 533.989s)    1|            => I2C CH32023-08-15 09:12:26.674 ( 534.488s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:27.175 ( 534.989s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:27.684 ( 535.498s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:27.700 ( 535.514s)    1|            => 00 (33)2023-08-15 09:12:28.194 ( 536.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:28.694 ( 536.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:29.194 ( 537.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:29.201 ( 537.015s)    1|            => 00 (33)2023-08-15 09:12:29.694 ( 537.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:30.194 ( 538.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:30.694 ( 538.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:31.194 ( 539.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:31.694 ( 539.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:32.194 ( 540.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:32.694 ( 540.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:33.194 ( 541.008s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:33.694 ( 541.508s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:33.701 ( 541.515s)    1|            => 00 00 00 (33)2023-08-15 09:12:33.701 ( 541.515s) WARN| stage [2]  => WP error (0x21, cnt: 3)2023-08-15 09:12:33.735 ( 541.549s)    1| Updating   => GPIO control...2023-08-15 09:12:33.953 ( 541.767s)    1|            => I2C CH32023-08-15 09:12:34.454 ( 542.268s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:34.964 ( 542.778s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:35.464 ( 543.278s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:35.470 ( 543.284s)    1|            => 00 (33)2023-08-15 09:12:35.964 ( 543.778s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:36.484 ( 544.298s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:36.994 ( 544.808s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:37.001 ( 544.815s)    1|            => 00 (33)2023-08-15 09:12:37.494 ( 545.308s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:37.994 ( 545.808s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:38.494 ( 546.308s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:39.004 ( 546.818s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:39.514 ( 547.328s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:40.014 ( 547.828s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:40.514 ( 548.328s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:41.014 ( 548.828s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:41.514 ( 549.328s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:41.521 ( 549.334s)    1|            => 00 00 00 (33)2023-08-15 09:12:41.521 ( 549.335s) WARN| stage [2]  => WP error (0x21, cnt: 2)2023-08-15 09:12:41.553 ( 549.367s)    1| Updating   => GPIO control...2023-08-15 09:12:41.774 ( 549.588s)    1|            => I2C CH32023-08-15 09:12:42.284 ( 550.098s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:42.804 ( 550.618s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:43.314 ( 551.128s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:43.320 ( 551.134s)    1|            => 00 (33)2023-08-15 09:12:43.814 ( 551.628s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:44.314 ( 552.128s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:44.814 ( 552.628s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:44.820 ( 552.634s)    1|            => 00 (33)2023-08-15 09:12:45.314 ( 553.128s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:45.813 ( 553.627s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:46.313 ( 554.127s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:46.814 ( 554.628s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:47.313 ( 555.127s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:47.813 ( 555.627s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:48.314 ( 556.127s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:48.813 ( 556.627s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:49.313 ( 557.127s) WARN| Read Reg   => usb read fail (33)2023-08-15 09:12:49.320 ( 557.134s)    1|            => 00 00 00 (33)2023-08-15 09:12:49.321 ( 557.135s) WARN| stage [2]  => WP error (0x21, cnt: 1)2023-08-15 09:12:49.330 ( 557.144s)    1| stage [2]  => FFFFFFFF2023-08-15 09:12:49.354 ( 557.168s)    1| Updating   => Disable WP Register.2023-08-15 09:13:05.924 ( 573.738s) WARN| Wait Ready => cannot get expect result (01 / 00)2023-08-15 09:13:05.924 ( 573.738s) WARN| stage [2]  => command error (0xF1, cnt: 3)2023-08-15 09:13:05.941 ( 573.755s)    1| Updating   => Disable WP Register.2023-08-15 09:13:22.512 ( 590.326s) WARN| Wait Ready => cannot get expect result (01 / 00)2023-08-15 09:13:22.512 ( 590.326s) WARN| stage [2]  => command error (0xF1, cnt: 2)2023-08-15 09:13:22.527 ( 590.341s)    1| Updating   => Disable WP Register.2023-08-15 09:13:39.065 ( 606.879s) WARN| Wait Ready => cannot get expect result (01 / 00)2023-08-15 09:13:39.065 ( 606.879s) WARN| stage [2]  => command error (0xF1, cnt: 1)2023-08-15 09:13:39.065 ( 606.879s)    1| [4][2] Write protection error. See Help for step by step instructions to retry update.2023-08-15 09:13:39.082 ( 606.896s)    1| GUI: Msg => [4][2] Write protection error. See Help for step by step instructions to retry update.2023-08-15 09:13:39.082 ( 606.896s)    1| GUI: Msg => native thread is still running.2023-08-15 09:13:39.087 ( 606.901s)    1| GUI: Set Exit Code: 62023-08-15 09:13:39.087 ( 606.901s)    1| GUI: [REQ] Waiting Close: false, Callback Running: true2023-08-15 09:13:39.087 ( 606.901s)    1| GUI: Msg => remove others, only show error message.2023-08-15 09:13:39.101 ( 606.915s)    1| Close      => terminated.2023-08-15 09:13:39.101 ( 606.915s)    1| Close      => terminated.2023-08-15 09:13:39.101 ( 606.915s)  ERR| Plugins Manager: error: Display update failed.2023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: Update elapsed => 0:09:33:427:4272023-08-15 09:13:39.101 ( 606.915s)    1| *** MULTI-MNT *** reset index 02023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: Reset (index 0)2023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:13:39.101 ( 606.915s)    1| Plugins Manager: Reset AUDIO2023-08-15 09:13:39.102 ( 606.916s)    1| Plugins Manager: Searching Device Node - 413c:c00b2023-08-15 09:13:39.102 ( 606.916s)    1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:39.232 ( 607.046s)    1| Close      => Disconnect Enumerated Devices (0, OK)2023-08-15 09:13:39.232 ( 607.046s)    1| Plugins Manager: Reset WEBCAM2023-08-15 09:13:39.232 ( 607.046s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:13:39.235 ( 607.049s)    1| Plugins Manager: Searching Device Node - 413c:c00a2023-08-15 09:13:39.235 ( 607.049s)    1| Plugins Manager: Device node - PORT,4,PATH,USB\VID_0BDA&PID_5409\5&D714B9&0&22023-08-15 09:13:39.236 ( 607.050s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:13:39.841 ( 607.655s)    1| Close      => UnInit (0x00000000)2023-08-15 09:13:39.842 ( 607.656s)    1| Close      => UnInit (0x00000000)2023-08-15 09:13:39.842 ( 607.656s)    1| Plugins Manager: Reset DISPLAY2023-08-15 09:13:39.842 ( 607.656s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:13:39.843 ( 607.657s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:13:39.844 ( 607.658s)    1| Plugins Manager: found dev alt => 753.03E01.00712023-08-15 09:13:39.845 ( 607.659s)    1| Plugins Manager: found dev alt => 753.03E01.A0812023-08-15 09:13:39.847 ( 607.661s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:13:39.847 ( 607.661s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:40.160 ( 607.974s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:40.214 ( 608.028s)    1| Reset      => exit (0x20)2023-08-15 09:13:40.219 ( 608.033s)    1| Reset      => result (0x00)2023-08-15 09:13:40.223 ( 608.037s)    1| Close      => terminated.2023-08-15 09:13:40.223 ( 608.037s)    1| Close      => terminated.2023-08-15 09:13:40.226 ( 608.040s)    1| Get model name by device path.2023-08-15 09:13:40.239 ( 608.053s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:40.240 ( 608.054s) WARN| Handshake  => error: 0x11.2023-08-15 09:13:40.240 ( 608.054s)    1| Flash_WP Status = 12023-08-15 09:13:40.240 ( 608.054s) WARN| Handshake  => error: 0x11.2023-08-15 09:13:40.240 ( 608.054s)    1| Close      => terminated.2023-08-15 09:13:40.240 ( 608.054s)    1| Close      => terminated.2023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: Reset elapsed => 0:00:01:138:6372023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: GetDisplayInfo (index: 0)2023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:13:40.240 ( 608.054s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:13:40.241 ( 608.055s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:13:40.246 ( 608.060s)    1| Plugins Manager: found dev alt => 753.03E01.00712023-08-15 09:13:40.270 ( 608.084s)    1| Plugins Manager: found dev alt => 753.03E01.A0812023-08-15 09:13:40.279 ( 608.093s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:13:40.279 ( 608.093s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:40.443 ( 608.257s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:40.444 ( 608.258s) WARN| Handshake  => error: 0x11.2023-08-15 09:13:40.444 ( 608.258s) WARN| MNT VER.   => read fail, retry... (0x00)2023-08-15 09:13:40.958 ( 608.772s) WARN| MNT VER.   => read fail, retry... (0x01)2023-08-15 09:13:41.465 ( 609.279s) WARN| MNT VER.   => read fail, retry... (0x02)2023-08-15 09:13:41.982 ( 609.796s) WARN| MNT S/N    => read fail, retry... (0x00)2023-08-15 09:13:42.492 ( 610.306s) WARN| MNT S/N    => read fail, retry... (0x01)2023-08-15 09:13:42.995 ( 610.809s) WARN| MNT S/N    => read fail, retry... (0x02)2023-08-15 09:13:43.504 ( 611.318s) WARN| MNT INFO   => read fail, retry... (0x00)2023-08-15 09:13:44.016 ( 611.830s) WARN| MNT INFO   => read fail, retry... (0x01)2023-08-15 09:13:44.517 ( 612.331s) WARN| MNT INFO   => read fail, retry... (0x02)2023-08-15 09:13:45.032 ( 612.846s) WARN| MNT TAG    => read fail, retry... (0x00)2023-08-15 09:13:45.534 ( 613.348s) WARN| MNT TAG    => read fail, retry... (0x01)2023-08-15 09:13:46.049 ( 613.863s) WARN| MNT TAG    => read fail, retry... (0x02)2023-08-15 09:13:46.552 ( 614.366s) WARN| MNT ISPTAG => read fail, retry... (0x00)2023-08-15 09:13:47.067 ( 614.881s) WARN| MNT ISPTAG => read fail, retry... (0x01)2023-08-15 09:13:47.583 ( 615.397s) WARN| MNT ISPTAG => read fail, retry... (0x02)2023-08-15 09:13:48.099 ( 615.913s) WARN| MNT WP     => read fail, retry... (0x00)2023-08-15 09:13:48.601 ( 616.415s) WARN| MNT WP     => read fail, retry... (0x01)2023-08-15 09:13:49.115 ( 616.929s) WARN| MNT WP     => read fail, retry... (0x02)2023-08-15 09:13:49.616 ( 617.430s)    1| Flash_WP Status = 12023-08-15 09:13:49.616 ( 617.430s)    1| Plugins Manager: found alt list => DISPLAY, count: 22023-08-15 09:13:49.616 ( 617.430s)    1| Plugins Manager: cannot found p/n alt, search pattern is invalid. (pattern: )2023-08-15 09:13:49.618 ( 617.432s) WARN| Plugins Manager: unable to find alt fw.2023-08-15 09:13:49.618 ( 617.432s) WARN| Handshake  => error: 0x11.2023-08-15 09:13:49.619 ( 617.433s)    1| Close      => terminated.2023-08-15 09:13:49.619 ( 617.433s)    1| Close      => terminated.2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: Cascade topology.2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: [0][0:0] 0bda:1101, 126000002023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: GetOtherInfo (index: 0)2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&d714b9&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: Find parent addr - <1-2>2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: Searching Device Node - 413c:c00b2023-08-15 09:13:49.619 ( 617.433s)    1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&27f191f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:49.671 ( 617.484s)    1| Checking   => Lib Version: 1.0.60.682023-08-15 09:13:49.671 ( 617.485s)    1| Checking   => Device version: 7.79.31.02023-08-15 09:13:49.671 ( 617.485s)    1| Close      => Disconnect Enumerated Devices (0, OK)2023-08-15 09:13:49.671 ( 617.485s)    1| Plugins Manager: Set [0:0] 0bda:1101, 126000002023-08-15 09:13:49.671 ( 617.485s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:13:49.671 ( 617.485s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:49.700 ( 617.514s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:49.770 ( 617.584s)    1| Checking   => version: f807.12.142023-08-15 09:13:49.804 ( 617.618s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:49.868 ( 617.682s)    1| Checking   => info: 00000009000000092023-08-15 09:13:49.872 ( 617.686s)    1| Close      => terminated.2023-08-15 09:13:49.872 ( 617.686s)    1| Close      => terminated.2023-08-15 09:13:49.873 ( 617.687s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:13:49.875 ( 617.689s)    1| Plugins Manager: Searching Device Node - 413c:c00a2023-08-15 09:13:49.875 ( 617.689s)    1| Plugins Manager: Device node - PORT,4,PATH,USB\VID_0BDA&PID_5409\5&D714B9&0&22023-08-15 09:13:49.875 ( 617.689s)    1| Plugins Manager: found alt list => WEBCAM, count: 12023-08-15 09:13:50.231 ( 618.045s)    1| Checking   => Init Failed (0x0000065b)2023-08-15 09:13:50.232 ( 618.045s)    1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:13:50.242 ( 618.056s)    1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.2023-08-15 09:13:50.242 ( 618.056s)    1| GUI: Webcam warning message is disabled.2023-08-15 09:13:50.258 ( 618.072s)    1| Close      => UnInit (0x00000000)2023-08-15 09:13:50.258 ( 618.072s)    1| Close      => UnInit (0x00000000)2023-08-15 09:13:50.260 ( 618.074s)    1| Plugins Manager: Searching Device Node - 0bda:11002023-08-15 09:13:50.260 ( 618.074s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:50.261 ( 618.075s)    1| Plugins Manager: HUB1 Check => HUB2 (3)2023-08-15 09:13:50.261 ( 618.075s)    1| HUB Device => Skip Handshake2023-08-15 09:13:50.291 ( 618.105s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1100#8&81fc914&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:50.307 ( 618.121s) WARN| Handshake  => skip.2023-08-15 09:13:50.309 ( 618.123s)    1| Checking   => version: 1.402023-08-15 09:13:50.310 ( 618.124s) WARN| Handshake  => skip.2023-08-15 09:13:50.313 ( 618.127s)    1| Close      => terminated.2023-08-15 09:13:50.313 ( 618.127s)    1| Close      => terminated.2023-08-15 09:13:50.315 ( 618.129s)    1| Plugins Manager: Searching Device Node - 0bda:11012023-08-15 09:13:50.315 ( 618.129s)    1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}2023-08-15 09:13:50.316 ( 618.130s)    1| Plugins Manager: HUB1 Check => HUB (-1)2023-08-15 09:13:50.346 ( 618.160s)    1| Open Dev   => \\?\HID#VID_0BDA&PID_1101#7&41bc654&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},2023-08-15 09:13:50.351 ( 618.165s)    1| Checking   => version: 1.482023-08-15 09:13:50.355 ( 618.169s)    1| Close      => terminated.2023-08-15 09:13:50.355 ( 618.169s)    1| Close      => terminated.2023-08-15 09:13:50.367 ( 618.181s)    1| GUI: Result Check: false / true2023-08-15 09:13:50.368 ( 618.182s)    1| GUI: Msg => [5][2] error occurred.2023-08-15 09:13:50.368 ( 618.182s)    1| GUI: Msg => native thread is still running.2023-08-15 09:13:50.369 ( 618.183s)    1| GUI: Msg => found other error message exist, skip.2023-08-15 09:13:50.383 ( 618.197s) INFO| UpdateResult: Fail2023-08-15 09:13:50.383 ( 618.197s) INFO| ScalarRebootResult: Pass2023-08-15 09:13:50.383 ( 618.197s) INFO| NewFWInfo: (mcu:version, per line)2023-08-15 09:13:50.383 ( 618.197s) INFO| Dell C2422HE:M2T1112023-08-15 09:13:50.383 ( 618.197s) INFO| AUDIO:7.79.31.22023-08-15 09:13:50.383 ( 618.197s) INFO| PDC:f8.07.12.14 09092023-08-15 09:13:50.383 ( 618.197s) INFO| WEBCAM:0908.50712023-08-15 09:13:50.383 ( 618.197s) INFO| HUB2:1.402023-08-15 09:13:50.383 ( 618.197s) INFO| HUB:1.482023-08-15 09:13:50.383 ( 618.197s) INFO| DISPLAY:M2T1112023-08-15 09:13:50.384 ( 618.197s) INFO| OldFWInfo:2023-08-15 09:13:50.384 ( 618.198s) INFO| Dell C2422HE:M2T1082023-08-15 09:13:50.384 ( 618.198s) INFO| AUDIO:7.79.31.02023-08-15 09:13:50.384 ( 618.198s) INFO| PDC:f807.12.14.00000009000000092023-08-15 09:13:50.384 ( 618.198s) INFO| WEBCAM:0908.50712023-08-15 09:13:50.384 ( 618.198s) INFO| HUB2:1.402023-08-15 09:13:50.384 ( 618.198s) INFO| HUB:1.482023-08-15 09:13:50.384 ( 618.198s) INFO| DISPLAY:M2T1082023-08-15 09:13:50.384 ( 618.198s) INFO| Write Protection: Enabled2023-08-15 09:13:50.384 ( 618.198s) INFO| ISPMessages:<201, Update takes up to 20 minutes. Do not power off or disconnect cable while updating.>, <6, Enable/Disable Write protection error>2023-08-15 09:13:50.384 ( 618.198s) INFO| End time: 2023/08/15:09:13:502023-08-15 09:13:50.399 ( 618.213s)    1| GUI: Get: false / true2023-08-15 09:13:50.399 ( 618.213s)    1| GUI: Msg => [5][2] error occurred.2023-08-15 09:13:50.399 ( 618.213s)    1| GUI: Msg => found other error message exist, skip.2023-08-15 09:13:50.400 ( 618.214s)    1| GUI: [CHK] Waiting Close: true, Callback Running: false
Any help appreciated. 
Jamie

1 Rookie

 • 

2 Posts

August 15th, 2023 16:39

I also tried all the suggestions in the help link. I've also tried running the update utility as Administrator. Same result. The monitor is now non-functional and says "Firmware update not completed: Please update the Monitor firmware update again."

Community Manager

 • 

55.2K Posts

August 15th, 2023 17:25

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private C2422HE Service Tag with them.

(edited)

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