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6 Posts
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51657
June 6th, 2010 05:00
blue screen after adding second monitor
I recently added a second monitor to my Dell desktop and have been getting bluescreens with system crash once or twice a day since then.
The bluescreen message:
Attempt to reset display driver and recover from timeout failed.
STOP: 0x00000116 (0x..., 0x..., 0x0, 0x0...0D)
atikmdag.sys, addr (varies) Datestamp 47FD88A6
It's also been timing out several other times a day (both screens flash black) but recovering.
My configuration:
- My desktop: Dell XPS 430-121B
- Video Card: ATI Radeon HD 3650
- Monitor 1 (I've been using with no problem): Intergraph 21sd100 CRT at 1280x1024 and 32-bit color, connected to DVI output on video card
- Monitor 2 (the new one I just added): Dell 2408WFP Ultrasharp LCD at 1920x1280 and 32-bit color, connected to DisplayPort output on video card
I just updated ATI Catalyst to see if that will help. That was about an hour ago, Prior to that I was using the version of Catalyst that came with the system.
Any ideas? Thanks.
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rseeker
6 Posts
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June 10th, 2010 05:00
The ATI Catalyst upgrade seems to have fixed it. No bluescreens at all since then, whereas before it was several per day.
Thanks - I did test it, and it seems to be working perfectly now.
DELL-Chris M
Community Manager
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June 7th, 2010 06:00
Set the Monitor 1 to the DisplayPort 2408WFP. Set the other to Monitor 2. Test it.