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June 29th, 2024 15:13

Unable to install Dell Command Power Manager on Hyper-V VM

I am in the process of preparing a reference computer in Hyper-V VM with Windows 11 to capture the image for mass deployment to Dell laptops. As part of it, I am unable to install the Dell Command | Power Manager application since it requires the Dell hardware as the pre-req. Is there a way to bypass the check for hardware / features and just allow the software to be installed on the VM?

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July 1st, 2024 06:30

Bypassing the hardware check for Dell Command | Power Manager on a Hyper-V VM isn't recommended. The software relies on specific Dell hardware to function correctly, and installing it on a VM might lead to unexpected behavior or instability in your reference image.

Here are some alternative approaches that might be more suitable for your scenario:

  1. Focus on Windows Power Management: Windows 11 has built-in power management features that you can configure in the Settings app. These features allow you to control power consumption and battery life on your Dell laptops. By using these settings, you can create a reference image with optimized power management without needing Dell Command | Power Manager.

  2. Consider Third-Party Power Management Tools: There are third-party power management tools available that might work on both physical and virtual machines. Research options with a wider compatibility range to manage power consumption within your reference image.

  3. Capture Image Without Power Management Features: If power management configuration isn't crucial for your deployment, you can capture the reference image without installing Dell Command | Power Manager. Then, you can configure power management settings on individual laptops after deployment using Windows settings or group policies.

  4. Explore Alternative Reference Image Creation: If Dell Command | Power Manager is crucial for your deployment, consider creating a reference image on a physical Dell laptop with the software installed. Then, use tools like DISM++ or SCCM to capture and customize the image for deployment on other Dell laptops.

Remember, the goal is to create a stable and functional reference image for your Dell laptops. Bypassing hardware checks for software that relies on specific hardware may introduce complications later. Consider the alternative approaches mentioned above to achieve your desired outcome.

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July 2nd, 2024 17:28

@anyabaker​ Thanks for the response. It makes sense not to force it to install on a VM.

I was thinking if Dell allows any parameters to by-pass hardware check on VM and later install hardware specific components. 

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