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Latitude 5500, Boya BY-M1 mic issue
Hi,
Even I am facing the same issue with Dell 5500.Windows 10 . I have tried to install Realtek-High-Definition-Audio-Driver_XXJ2K_WIN_6.0.9147.1_A19,Waves-MaxxAudio-Pro-Application_M85RR_WIN64_2.0.54.0_A04 but that doesn't help in resolving the issue. when i plug the device I do not get the option to select mic, the front panel mic jack says "not plugged". I suspect some device driver fix might be required.
DELL-Chris M
Community Manager
Community Manager
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55.2K Posts
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October 4th, 2021 11:00
1. Confirm if you get a pop-up from Waves Maxxaudio Pro when trying to connect the headset
2. If you don't get the pop up, check if the pop-up option is checked in Waves Maxxaudio Pro under advanced
3. If you get a pop up, then which option do you select. Headphone or headset?
DELL-Cares