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drivers not working Latitude 5430 win10 LTSC 1809
Hi,
We use Windows 10 LTSC v1809 in our environment, it is supported by Microsoft until 2029.
There are a couple of non-critical drivers not working with the Latitude 5430. These are
Intel Wireless Manageability (as far as I can tell the driver for this is Intel MEI)
Intel Integrated Sensor Solution
Both have an exclamation mark next to them in device manager. Properties reveals the error for both is 'driver entry point not found'.
I've tried the newer version of LTSC (21H2) on the 5430 and there are no issues with the drivers.
Tried all the usual stuff- reinstalling drivers etc.
We're also seeing this on a Latitude 7330.
Any chance of a compatible driver being released?
Raj_Dxb
5 Posts
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September 22nd, 2022 04:00
Hi,
The same issue we are also facing, in Dell latitude 5430/7430 12Gen. models
Intel Wireless management and Intel Integrated sensor solutions are always visible in alerts.
When I contacted Dell Pro Support Team, they recommended reinstalling Windows 10 Pro or 11 Pro, which was a very disappointing response.
Dear Dell Team ,
we are expecting a solution for the issue
Davidces
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September 22nd, 2022 04:00
We have given up waiting and started to use LTSC (21H2) as we also found that the latest .Net is not compatible with LTSC 1809 either.
jddfw
87 Posts
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September 30th, 2022 07:00
I was just about to start a discussion when I found your post. I had just imaged our first Lat 7430 to find the same status (as described above). First I tried applying the latest ISS and MEC drivers. Then I upgraded the BIOS to 1.7.0. And then I tried disabling the VT options in the BIOS. Same deal. (And suggestions regarding Registry edits on the corresponding hardware classes don't match up.)
We're running Build 1909. Based on your findings, I'm going to step it up to 20H2, first...
jddfw
87 Posts
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September 30th, 2022 09:00
I should mention that I had downloaded the driver pack for the 7430, to add to my imaging process.
jddfw
87 Posts
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September 30th, 2022 10:00
Okay! So Build 20H2 covers both. What's interesting, is that I see Microsoft(?) supplying a newer driver set for the Intel Wireless Manageability component, while the driver set on the Intel Integrated Sensor Solution appears unchanged (both now functioning properly).
ethanlevy007
6 Posts
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October 1st, 2022 06:00
Ahhh, I was going to start discussion about drivers for my latitude 7280 and I found your post that was similar to yours. I am also disappoinnted about drives not working problem but I hope soon we will get the solution.
AlesRajh
1 Message
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October 18th, 2022 01:00
Intel High Definition Audio is also not working(exclamation mark) on LTSC 1809 if you plug-in any device trough HDMI. Sound is not transfered to the connected device. The same heapend if you plug in Dell Dock WD19s. Missing device is INTELAUDIO\FUNC_01&VEN_8086&DEV_281C&SUBSYS_80860101&REV_1000. There is no issue on LTSC 21H2. On 21H2 i can see two devices HD Audio Driver for Display Audio when i plug-in HDMI. Drivers on 21H2 are AcxHdAudio.sys, drmk.sys, ksthunk.sys,portcls.sys. My test environement are the two Latitude 5430 notebooks. One with LTSC 1809, second with LTSC 21H2. On both i have the same dell driver pack: Latitude 5430 DRIVER PACK A04 Driver 5PWPW (Intel Iris Xe Graphic driver 30.0.101.1960).
togden
3 Posts
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November 24th, 2022 15:00
I had this same issue and going through many of the motions I see everyone in this thread has, I found that oddly, installing the realtek hd audio that said it had been updated on the 7430 made the intel hd audio splat go away.