Start a Conversation

Solved!

Go to Solution

1170

October 8th, 2021 23:00

dell latitude e6320 stuck at boot logo

My dell latitude e6320 is stuck at boot loop

d+power button works displays many colour
fn+power button it says diognostic boot selected and remain stuck





when only power button pressed

1.jpg

 when fn+power button pressed

2.jpg

also gets warm so maybe cpu is ok

 

4 Operator

 • 

6.2K Posts

October 9th, 2021 04:00

Welcome to the Dell Community @Wahid_Gamer 

Dell Latitude E6320 Owner's Manual:

https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6320_owner%27s%20manual_en-us.pdf

Disconnect the AC adapter and remove/disconnect the “Main” battery.

Disconnect the “Coin-Cell” battery.

Connect ONLY the AC adapter for 3-5 seconds.

Then disconnect the AC adapter.

Connect the “Coin-Cell and Main” batteries ONLY.

Turn the laptop over and open the lid.

NOW connect the AC adapter.

It should try to automatically boot 2-3 times.

Post your results.

Best regards,

U2

October 10th, 2021 06:00

i gave to a fixing shop they couldnt open two screw they striped it so i dont know how to open a very tight screw and striped

but some time it auto shutdown from stuck dell logo with battery and keep the wifi and charging led on and disk led blinking

No Events found!

Top