Below are photos of my new xps l502x and new inspiron 15. The xps screen is fuzzy and the colours are not rich. The inspiron screen is way better than the xps one. What should i do? The xps has passed its 21 days so i cant return it.
It's not obvious -- yes, the other one is sharper, but different displays look different. Your chances of asking for a replacement system ended at 21 days - it's highly unlikely they'll agree to replace a display panel that isn't clearly defective. Yes, one is sharper than the other - but that doesn't necessarily mean something is wrong with the other one.
astrokidvaibhav
4 Posts
0
August 14th, 2011 09:00
Cant I ask Dell to repair it atleast? I mean obviously the display is defective.
ejn63
9 Legend
9 Legend
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87.5K Posts
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August 14th, 2011 09:00
Three options:
Use an external monitor,
Replace the screen at your expense (this will void the warranty), or
Sell the system and buy something different.
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
August 14th, 2011 09:00
It's not obvious -- yes, the other one is sharper, but different displays look different. Your chances of asking for a replacement system ended at 21 days - it's highly unlikely they'll agree to replace a display panel that isn't clearly defective. Yes, one is sharper than the other - but that doesn't necessarily mean something is wrong with the other one.