Solid State Drive Installation

Hi Dave,

Welcome to the community.

I would like to inform you that when you have taken the backup image it would be a 916gb of harddrive space available on the system. That is the reason while trying to load the backup image it is looking for the same size of the disk.

It would be better if you reinstall the windows and softwares again once the SSD harddrive is installed.

To downgrade to Windows 7 you can check the link below in which you would be able to find more information:

http://dell.to/11Dpuqw

Thanks and Regards
Sandeep P
#iworkfordell

Hi Sandeep,

Thanks for your reply.  However, there was no OS media sent with the laptop.  Where can I obtain this?

Kind regards,

Dave

Have you managed to acquire the media yet? If so, did dell supply you with it?

That sounds really promising.

I have a long history with dell but the refusal to ship the os discs properly annoys me.

Hopefully I will be able to do the same and request the discs myself.

Many thanks for the info, and yes please do confirm if and when you receive, would be good to know for certain they follow up properly.

Thanks mate, appreciate the info.

I raised this by email to Dell Technical support separately last night but had no confirmation email so presumed my query had not been received.  However, Dell called me just now and put me through to Premium support where a kind gent informed me that they are having a fair amount of customers having similar problems with the restore disks not working.  He said they would send the OS install disk by next day courier free of charge.  I am quite new to Dell products having purchased two recently but this service continues to make me happy in the decision to use them.

I will post back to confirm once received (just in case no disk arrives!).

Hi there is a freeprog on wd' site,its the same one that seagate uses,it may have more options in disc cloning,i used the seagate option to clone a couple of ssd's and it worked fine for me.My c drive(on the 17r se) has 4 partitions  so maybe you need to sort out which is most important and what is not,anyway it will be worth a look.

Hi,

You can request the backup discs for your system at the link below:

http://dell.to/Vm4uBY

Thanks and Regards
Sandeep P
#iworkfordell

Hi DaveLondon,

Its great to hear that you have received the disks as requested. If you have any queries in future feel free to revert to us.

Thanks and Regards
Sandeep P
#iworkfordell

Dell Media arrived today labelled "Windows 8 Recovery Media for Windows 8 Products 64-bit".

Thanks for updating us Dave, much appreciated, good to know we can get the os discs if need be.

Cheers mate.

Hi dazzer1975,

Thanks alot for your inputs on the same. We truly appreciate your efforts to share the information which is useful for other members as well.

Thanks and Regards
Sandeep P
#iworkfordell

You're welcome :)