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New Inspiron 15 5000 going to sleep when plugged in
Inspiron 15 5000 Series - 5570
Windows 10
I have the power set to NEVER go to sleep
I want the laptop to NEVER go to sleep and want the network to stay active too. Sharing some files on the home network.
Why and how do I change this behavior?
Thanks all and Happy Holidays or Merry Christmas -- Pick which one you prefer!
LSUFAN51
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December 21st, 2017 05:00
:emotion-2:
I'm assuming the system have the latest windows updates .....
Please make sure Never set at sleep in System settings. Type Settings onto [Cortana] search box, select System > Power & Sleep
Also make sure " Never" set in "Change When The Computer sleeps" - Additional Power Settings.
System> Power & Sleep> Additional Power settings
tigerrr
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December 21st, 2017 07:00
I already did those settings...
tigerrr
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December 22nd, 2017 06:00
I found ANOTHER setting that apparently OVERRIDES the Windows settings. It is in the Dell power plan that shipped with this computer and is buried under lots of menus and links. . Thanks Dell... Sigh...
Setting is Settings/Power & Sleep/Additional power settings/Change plan settings/Change advanced power settings/Sleep/Sleep After....
Now I wonder what other settings Dell has installed that override the Windows settings. Does anyone know if there is a list somewhere?
tigerrr
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December 22nd, 2017 06:00
Has the latest BIOS.
LSUFAN51
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December 22nd, 2017 06:00
I would suggest updating the System Setup(BIOS). Please watch Dell video in the link below to safety installed latest BIOS version.
How to Update BIOS (Official Dell Tech Support) - YouTube
After installing latest BIOS, select Detect Drivers in the link below. The Dell utility will search the system to find the latest Dell (Chipset)drivers.
Support for Inspiron 5570 | Drivers & downloads | Dell ...
LSUFAN51
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December 22nd, 2017 06:00
If the sleep(never) option still does work:
Installing drivers through windows updates - Type Settings onto [Cortana] search box, Update & Security, select "Check for updates". If there're updates, select Restart Now. Do the process over and over until the latest windows updates are installed on the system. The Fall Creator update is the latest.
Windows 10 Fall Creators Update & Latest Features | See ...
If the issue still isn't fix, I suggest you contact Technical Support in the link below for further assistance.
Keep in mind, you do have 30 days (Invoice date) of software support.
Contact Information | Dell US
Or.....
Create a support request online:
How to Create a Support Request Online? | Dell US